Hire Top Support Engineer

Umeda Khachatrian

Experienced QA Support Engineer familiar with user support and root cause analysis. Advanced knowledge of testing operations and dedication to seeing issues through to the end. Works well in remote and desk-side environments.

Andrew Ramos

Knowledgeable and experienced Azure Support Escalation Engineer (AZ-305: Azure Solutions Architect Expert Certified) who adapts quickly to diverse situations and changing demands. Customer oriented and results driver, well-versed in supporting Azure IAAS offerings such as Windows/Linux virtual machines, Azure AD, Azure Backup, Azure Monitor, VMSS instances, Azure Storage, and Azure Disk Encryption.

Tshering Lhamu Tamang

Technical Support Engineer with 9 years of overall experience, including 7 years specializing in VMware vSphere environments (6.x–8.x). Demonstrated expertise in compute infrastructure and ESXi hypervisors (6.5–8.0), with a strong track record of resolving complex technical issues and performing root cause analysis. Skilled in collaborating with cross-functional teams to ensure stable, optimized, and high-performing virtual infrastructures.

Roberto Renderos

Self-motivated and professional Senior Data Center Technician with 4+ years of experience in both bare metal and virtualization environments implementing network communications and solutions. Eager to move forward and provide my skill set to support OCI data center environments as well as live by the organizations core values.

Christopher King

Customer service professional with a strong background in troubleshooting, clear communication, and problem resolution. Experienced supporting a wide range of clients in time-sensitive situations while maintaining a calm, professional approach under pressure. Trusted by organizations including NASA, Disney, and Warner Bros to build trust quickly and deliver consistent, high-quality support with a thoughtful, customer-first approach.

OLGA LUCHIAN

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Offers excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills.

Robert Apte

Resourceful Help Desk Supervisor | Diligent | Initiative Oriented Motivated, career and customer-oriented Cyber Professional with over 8 years of hands-on experience delivering technical support, managing DOD IT operations, and supporting users with a variety of technical and security issues. Secret Clearance Active Directory Domain Administrator Google IT Support Professional Certificate Service Manager/ Remedy Microsoft 365 Certified: Administrator Expert ITIL 4 Foundation CompTIA Security + 401

Kimberly Orange

Accomplished professional with expertise in customer success management and technical troubleshooting, previously at nCino. Excelled in resolving complex issues, maintaining a 99% CSAT, and leading cross-functional teams. Proficient in API troubleshooting and executive communication, driving product adoption and client satisfaction through strategic guidance and innovative solutions.