Hire Top Support Engineer

Matthew Milam

Proven track record in enhancing system performance and customer satisfaction at Newmark, adept in hardware and software troubleshooting (hard skill) and maintaining effective relationships (soft skill). Spearheaded innovative technology solutions at CCC Information Services, boosting efficiency. Expert in diagnosing and resolving end-user issues, ensuring operational excellence with over 1,200 employees supported at CIBC. Results-oriented Desktop Support Engineer with 10+ years of experience providing quality and professional installation, configuration and support of desktop and laptop computers, personal and network printers and applications. Strong knowledge of TCP and IP and well-versed in Windows 10 Pro, macOS and Active Directory.

Matthew Nevarez

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

BRIAN LITMAN

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software solutions to users and developing and implementing those technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

ABAAN ABBAS

Proficient Technical Support Engineer with exceptional communication skills, resolving client queries for Amazon technologies. Committed to enhancing customer satisfaction through timely and effective technical assistance. Dependable professional with several years of helpdesk experience. Successfully assists end-users with complex technica and Non Tech l issues. Communicates complicated concepts clearly and professionally handles wide-ranging questions.

ArunKumar Rajendran (H1 Visa Holder)

Pursued B.Tech IT with 8 Years experience in IT industry as Senior Support engineer in various fields with 5 years of project management experience. Worked in different internal & Client application for its support and connected with stakeholders on their demands and requirements. Roles & Responsibilities: Creating inspiring team environment with an open communication culture. Set clear team goals & Delegate tasks and set deadlines. Involved in implementing process improvements and driving operational efficiencies. Trained and mentor team members on process methodologies and best practices. Monitoring and analyzing KPI to measure process performance and identify opportunities for enhancement. Handling as a subject matter expert on process management &provide guidance to senior leadership on strategic initiatives. Communicating on process changes and updates to relevant stakeholders and ensure smooth transition & adoption. Handling data backup, recovery while doing the migration from windows 2012-2016. Experienced as a team leader or supervisor and In-depth knowledge of performance metrics. Planning team shift timing and adjusting their leaves. Conducted Sprint meetings & Retrospectives.

Oleksandr Bohoslavets

Production Support Engineer with 6+ years of hands-on experience supporting high-frequency trading (HFT) systems, FIX connectivity, real-time trade data flows, and risk platforms in fintech environments. Proven expertise in troubleshooting and resolving production issues impacting front-office trading flows, ensuring 99.99% system uptime and zero-delay performance. Skilled in Linux/Unix administration, Python and Shell scripting, SQL database management, and supporting algorithmic trading platforms across multi-asset classes (equities, fixed income, derivatives). Excel at owning issues to resolution, liaising with traders and cross-functional teams, and developing monitoring tools to maintain stable production environments. Seeking to deliver high-touch support for quantitative trading infrastructure at QRT.

Luis Florentino

As a self-starter with proven client services skills, I bring energy, hard work, and effective communication to every task. My strong listening skills allow for quick understanding and adaptation to new information, making me a quick learner who is always eager to expand knowledge. With a track record of professionalism, responsibility, and reliability, I am a dedicated and passionate individual with excellent organizational skills. Actively seeking an Information Technology position in any environment to apply diverse knowledge base and high-level technical skills for customer satisfaction and optimum outcomes. Resourceful and committed to excellence, ready to contribute to the team's success in achieving company goals.

Neha Lokhande

Experienced technical support professional with robust background in troubleshooting and client assistance. Consistently enhances system functionality and resolves technical issues efficiently. Known for collaborative teamwork and adaptability in dynamic environments.