Hire Top Support Engineer

Natnael Gebrekidan

IT Infrastructure & Server Support Technician with 6+ years in data center operations and GPU server management. Proficient in hardware diagnostics, firmware upgrades, RAID configuration, and virtualization. Expertise in deploying and optimizing Windows/Linux servers, Active Directory, and core network services. Demonstrated success in supporting NVIDIA GB200/GH200 systems and managing thermal/airflow for optimal performance.

Joseph Fagan

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Shelby Zimmerman

Experienced Information Technology Professional with a decade of expertise in user account administration and technical support in corporate and government environments. Proficient in VPN configuration, network troubleshooting, and Microsoft 365 administration, ensuring seamless end-user experiences. Strong track record in managing incidents and implementing robust cybersecurity protocols for large-scale organizations.

Ivan Contreras

Diligent, dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs. Conscientious professional with 8-year background in managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining proper solutions. Accustomed to working flexible shifts and adapting to changing work schedules.

Luis Gerardo Aceval Gomez

Contribute positively in my environment, contributing my knowledge and good practices in the development of the company as well as the associated responsibilities. Acquire new knowledge and experience, maintaining continuous learning in new technologies. I consider myself a person who is extremely responsible for my work and for everything I do, with a good capacity to work under pressure. With an availability to deal with any problem in a professional, optimal and collaborative way. With a total commitment to the work.

Jonah Molina

IT Tech I am a New Jersey native who has made the move to Houston to embark on his new life. I am a determined professional who is driven by hard work while maintaining a team player attitude. I offer strong abilities to execute any task. I remain punctual and focused with the intent to strengthen already used capabilities while also acquiring new skills. I thrive in an evolving environment where adapting to new situations, procedures and skills is necessary.

Trevis Johnson

Dynamic Hardware and Network Support Engineer team lead with a proven track record at HCL Technologies contracted at the Meta Datacenter, excelling in network troubleshooting and network repair. Enhanced system reliability through proactive maintenance and training, while fostering collaboration across teams. Recognized for reducing troubleshooting time significantly by developing comprehensive documentation and optimizing network performance. Lead team of 20+ technicans for 24/7 support of network data center operations which include day to day diagnostics, queue management, deployment and decommission of network equipment. Professional hardware and network support specialist with strong focus on delivering reliable and efficient solutions collaborating with cross functional teams. Proven track record of troubleshooting, maintaining, and optimizing hardware systems and network infrastructure. Strong collaborative skills and adaptability to changing environments ensure consistent and effective results. Proficient at diagnosing technical issues, implementing preventative measures, and enhancing system performance. Recognized for reliability and results-driven attitude. Technical support professional prepared for this role with strong background in hardware and network maintenance repair. Known for effectively diagnosing and resolving issues while contributing to team goals and adapting to evolving requirements. Expertise in network configuration and hardware troubleshooting, combined with commitment to collaborative problem-solving and delivering reliable results. Diligent Data Center Technician Lead with solid background in hardware and network support. Demonstrated ability to troubleshoot and resolve technical issues, ensuring seamless operations. Proven track record in deploying and maintaining network infrastructure, leveraging analytical skills and problem-solving abilities.

Eduardo Garcia Maldonado

Dynamic Support Engineer with a proven track record at Oracle, excelling in remote technical support and troubleshooting. Enhanced customer satisfaction through effective communication and timely issue resolution. Skilled in technical analysis and fostering teamwork, driving continuous improvement in support processes while ensuring compliance with industry standards. Support professional with strong technical expertise and problem-solving skills. Adept at diagnosing and resolving complex issues, ensuring seamless system performance. Known for effective team collaboration and adaptability to changing needs. Skilled in troubleshooting, customer support, and software maintenance. Reliable and results-driven with focus on achieving operational excellence.