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Hire Top Support Engineer

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PROJECT ENGINEER- MES SUPPORTPROJECT ENGINEER- EU MDR SUPPORTPROJECT ENGINEERPROCESS ENGINEERSYSTEM ANALYST
JABIL INC. -CONTRACT:TATA CONSULTANCY SERVICES LTDJABIL INC- CONTRACT TATA CONSULTANCY SERVICES LTDTERUMO BCT- CONTRACT FUSION LIFE SCIENCESAGGI SOLUTIONS, INC.
University of Central MissouriAndhra University
Monument, CO

Dynamic Project Engineer with expertise in the healthcare device industry, skilled in ISO compliance and process validation. At Jabil Inc., I successfully led cross-functional teams to enhance manufacturing processes and improve product quality. Proficient in SAP & MES Tools, I excel in problem-solving and risk assessment, driving impactful results in complex projects.

TOP SKILLS

Healthcare device industry expertiseIso 13485, 21 cfr part 820, iso 14971, 21 cfr part 11 and hipaa privacyNon conformances (nc) &corrective and preventive actions (capa)Creo parametric proficiencyProcess validation
IT Support EngineerCatering SupervisorUmpireKitchen Manager
Levy Law GroupBig Burrito Management OfficeRegent Square Little LeagueLegume
UdacityArt institute of PittsburghState University of New York at Fredonia
Pittsburgh, PA

Detail-oriented, organized, and meticulous employee with a strong ability to work efficiently and meet deadlines. Enthusiastic team player ready to contribute to your company's success. Possessing a technology-inclined nature, I excel at troubleshooting and have a customer-oriented attitude. Experience includes providing software support, developing technical solutions, and analyzing system performance and security to drive optimal user experience.

TOP SKILLS

Creative problem solvingTeam contributionEffective multi-taskerFast learnerSelf-motivated
Lead IT Support EngineerCorporate Technical ConsultantInformation Systems ConsultantField Operations Specialist
John Hancock/ManulifeFACTSET RESEARCH SYSTEMS Inc,FOCUS TECHNOLOGYUNISYS/DELL
UNIVERSITY OF MASSACHUSTETS BostonGoogle Sybersecurity Professional
Boston, MA

Experienced and detail-oriented System Engineer with a proven track record of designing, implementing, and managing complex IT systems. Proficient in analyzing system requirements, evaluating and integrating new technologies, and ensuring optimal performance and reliability. Skilled in troubleshooting and resolving technical issues promptly to minimize downtime and enhance operational efficiency. Strong communication and teamwork abilities, with a commitment to delivering high-quality solutions that align with organizational goals.

TOP SKILLS

Experience with various programming and scripting languages, including python, java, javascript, sql, html,css, powershell, vbscript,Details oriented, analytical, and problem-solving abilitiesProven ability to coach, mentor, and leadExperience with lan/wan, tcp/ip, http, nfs, dns, vlan, dhcp, telnet, ssh, active directory (ad), firewall,windows server (2008, 2012, 2016)Experience with cloud computing platform: [microsoft azure, amazon web services (aws), google cloud]
Technical Support EngineerTechnical SpecialistCertified Dental Assistant
NdustrialAppleNorth Carolina Department of Public Safety
Strayer UniversityNorthern Virginia Community College
Wilson, NC

I excel in delivering top-notch user support and network maintenance. My expertise spans from hardware installation to network security, underpinned by a keen attention to detail. I thrive in environments requiring both technical and medical backgrounds. Possessing the ability to manage and troubleshoot complex systems efficiently and reliable results.

TOP SKILLS

Moderate experience with desktop technical support and help desk operations.Ability to troubleshoot and install hardware and software problems or updates on personal computing devices such as desktops, laptops, tablets, and smartphones.Experience with spiceworks.Creating and closing tickets or cases.Great problem solving abilities and remote support.
DESKTOP SUPPORT ENGINEER L2/ DESKTOP ANALYSTVEHICLE MECHANICDESKTOP SUPPORTMEDICAL DEVICE ASSEMBLERHELPDESK SUPPORTCybersecurity Intern
EnsonoWHEEL, United State Army National GuardWORLDWIDE TECHNSERVICESBOSTON SCIENTIFIC CORPTarget CorpNATION ELECTION COMMISSION LIBERIA
Metro State UniversityWestern Governors UniversityQualysInternation Business Management InstituteUNIVERSITY OF LIBERIACyber Brain Academy
Minneapolis, MN

Information Security Specialist passionate about aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security frameworks for cloud-based software. Versed in robust network defense strategies. Used Splunk Nessus McAfee System Active Directory IPS/IDS Pathlock eMASS Netsparker Jenkins AWS Linus/Windows/MAC.

TOP SKILLS

Computer system diagnostics softwareTroubleshooting and diagnosticsCertificationsAntivirus managementTest information interpretation
Technical Support Engineer 4 - FlexTechnical Support Engineer 2 - Emerging ProductsAssociate - Projects
Twilio Technology India Private LimitedCognizant Technology Solutions-Client:Metlife Ins.
Acharya Insitute of Technology
Bengaluru, India

Agile Technical Support Engineer adapts to providing service via phone, email, remote desktop systems and more. Communicates complicated concepts clearly and professionally handles wide-ranging questions. Committed to successfully resolving all issues and complaints to support business continuity and operational throughput.

TOP SKILLS

Computer operating systems: microsoft windows, mac, linux.Databases & reporting: mysql, ms sql server 2008/2012, big query, tableau.Web technologies: html, css.Frameworks: .net framework, angular.Scripting: javascript, node.js, react.js.
IT Support EngineerNAIT Assistanceprocess transactions & front-end representative
Heritage Home HealthcareTA (Teacher's Assistant)Department of Computer ScienceWalmart
Alcorn State University
Milwaukee

Dedicated IT professional with experience providing IT support and maintenance. Managed cases daily for on-site and remote users. Skilled in troubleshooting, user support and system management. Proven ability to provide technical support to clients, resolving software issues promptly. Proficient in installing, configuring, and maintaining software and hardware components of computer and network systems. Skilled at repairing and replacing damaged computer and network components.

TOP SKILLS

Skill & coursework: data analysis, operating systems,Programming (javascript, python, c++)Multilingual (english, mandarin chinese)Help desk supportNetwork troubleshooting
IT Support Specialist/Systems Deployment EngineerIT Service Desk Agent IAssembly Line WorkerAssembly Line WorkerManager/ Senior TechnicianCashier
Samford UniversityEncompass HealthMercedes-Benz US InternationalThe Ōnin Group – Mercedes Benz US InternationalCPR Cell Phone RepairZaxby's Franchising LLC
Samford University
Birmingham

Experienced IT professional with background in technical support, systems deployment, and end-user service. Successfully served as IT Service Desk Agent at Encompass Health and IT Support Specialist at Samford University. Excel in troubleshooting, incident resolution, and IT asset management. Proficient in deploying and configuring enterprise software such as KACE, JAMF, and Intune. Manage secure network access and maintain IT inventory. Possess CompTIA A+, Network+, and Security+ certifications. Strong communication, documentation, and teamwork skills. Eager to tackle new challenges in IT or cybersecurity roles.

TOP SKILLS

Hardware/software knowledgeTechnical troubleshootingTicket managementDesktop supportNetwork troubleshooting
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