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Hire Top Support Engineer

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Process Control and Support EngineerRapid Response Engineer
KLA-TencorProautomated
George Mason UniversityUniversity of Engineering
Centreville, VA

Resourceful professional in manufacturing engineering known for high productivity and efficient task completion. Specialize in process optimization, quality control, and lean manufacturing techniques. Excel at problem-solving, teamwork, and communication, ensuring smooth operations and continuous improvement in fast-paced environments. Innovative engineer with background in diverse engineering projects, including design optimization and process improvement. Strong analytical skills, adept at problem-solving and implementing efficient solutions to enhance productivity. Proven ability to lead teams towards achieving project goals within deadlines, significantly improving operational efficiency and reducing costs.

TOP SKILLS

System performance monitoringBackup and recoveryRoot cause analysisProject managementTeam collaboration
IT Support Engineer LVL IISupport Engineer LVL ILibrary Volunteer Help Desk
PTP CloudPublic Interest Technology Club: University of Massachusetts Amherst
Western Governors UniversityUniversity of Massachusetts Amherst

IT support and security professional specializing in multi-tenant Microsoft 365 and AWS/Azure infrastructures. Delivers significant security enhancements through roles in incident response, risk assessments, and the implementation of RBAC and Conditional Access. Collaborates effectively with teams to ensure secure and efficient client environments.

TOP SKILLS

Microsoft 365 (exchange online, sharepoint)Microsoft entra id (azure ad)Single sign-on (sso)Multi-factor authentication (mfa)Conditional access policies
Senior Technical Support Engineer
Finastra
University of Wisconsin-Milwaukee
Milwaukee, WI

Dynamic Senior Technical Support Engineer with extensive experience at Finastra, excelling in SQL troubleshooting and technical communication. Proven track record in enhancing customer satisfaction through effective problem-solving and mentorship. Adept at managing high-volume cases while collaborating cross-functionally to drive successful software releases and integrations in the financial services SaaS sector.

TOP SKILLS

Sql (advanced): custom queries, joins, production updates, live‑environment troubleshooting.Integrations (xml/json): log analysis, third‑party coordination, custom tooling for json parsing.Microsoft cloud ecosystem: azure services, entra id (sso configuration, policy troubleshooting), active directory fundamentals.Saas support & diagnostics: error analysis, session tracing, transmission history review.Crm platforms: microsoft dynamics crm, salesforce service cloud.
Network Support EngineerJunior Network Engineer
AdviniaCareAdvocates, Inc
MUKGreater Lowell Technical School
Tewksbury, MA

Professional network engineer with robust background in managing and supporting network infrastructures. Proven ability to diagnose and resolve network issues, ensuring minimal downtime and high user satisfaction. Valued team player with focus on collaboration and adaptability in dynamic environments.

TOP SKILLS

Cisco productsRouters 1800,2800,4300Switches 6500,2960,3650,3750,3850,9300Lan/wan troubleshootingCommunication channel development
Technical Support Engineer
Salesforce
Purdue School of Engineering
Greenwood, Indiana

I have a strong commitment to continuous self-improvement, always looking for opportunities to expand my skillset and adapt to the changing landscape of my field. When I encounter knowledge gaps, I quickly find the information I need through thorough database searches and by collaborating with colleagues. I hold myself to high standards, consistently delivering work that exceeds expectations and makes me a valuable asset to any team or project.

TOP SKILLS

C++PythonMatlabSql/oracleHtml
Dynamic Server Support/Level 3 Engineer
Worldwide TechService
Philadelphia College of Textiles & ScienceITT Technical InstituteGirard College

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Competent Engineering professional offering foundation in engineering project management and design. History of success in performing load and cost calculations and establishing clear parameters. Detail-oriented with strong knowledge of Computer Hardware and Software.

TOP SKILLS

Quality assurance testingContinuous integration toolsAdvanced problem solvingHardware troubleshootingProject management abilities
IT Support EngineerIT Support SpecialistIT Support SpecialistMechanical Adjuster
Magnifi Financial Credit UnionSt. Cloud State UniversityFederal Cartridge
St. Cloud State University
Sauk Rapids, MN

Driven IT professional with four years of proven dedication in the field supporting 20+ locations. Focused on results and improvement to new and existing systems as well as exceptional end user support.

TOP SKILLS

Time managementNetworkingCiscoSelf-motivatedTeam leadership
OPENSHIFT TECHNICAL SUPPORT ENGINEERLINUX SYSTEMS ENGINEERCLIENT SYSTEMS SUPPORT ROLES
Red HatNoblis ESIU.S. Air National Guard / Gwinnett Technical College
Western Governors University
Atlanta, GA

Customer-focused OpenShift engineer with 8+ years of experience supporting enterprise, government, and mission-critical environments across IT support, platform engineering, and infrastructure operations. Proven ability to act as a trusted technical advisor, proactively prevent incidents, and advocate for customers across engineering and cross-functional teams. Expertise in Red Hat OpenShift, Linux systems, and compliance-driven environments. Maintains active Public Trust and TS/SCI eligibility.

TOP SKILLS

Red hat openshift platform operationsCustomer advocacyProactive risk identification & incident preventionEnterprise linux administration (rhel)Kubernetes & openshift troubleshooting
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