Detail-oriented and experienced Help Desk L1/L2 Desktop Support Engineer and military veteran with a proven track record in Managed IT Services. Seeking a challenging position where I can leverage my skills and various IT tools to contribute to the success and innovation of a dynamic team while continuing to grow and expand upon my knowledge.
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Experienced IT professional with strong leadership and relationship-building skills looking to obtain a position in the IT field where I can use the knowledge I have to learn and advance my career.
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Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.
TOP SKILLS
Astute IT Support Engineer with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.
TOP SKILLS
Savvy Technical Support Engineer with 15+ years of expertise in system optimization and driving innovative IT solutions. Adept at analyzing organizational needs, developing tailored strategies, and implementing high-impact solutions to maximize operational performance. Recognized for rapidly diagnosing and resolving complex technical issues, ensuring optimal user experiences and enhanced system reliability.
TOP SKILLS
Detail-oriented and energetic professional with cloud and IT experience, passionate about driving efficiency, enhancing team collaboration, and managing cross-functional initiatives. Proven record of supporting enterprise-scale cloud operations and leading internal enablement efforts across teams. Cloud technology professional prepared to leverage extensive experience in cloud infrastructure support. Known for addressing and resolving technical challenges efficiently, contributing to system reliability. Focused on team collaboration and adaptability to meet evolving demands, with expertise in cloud platforms and customer service.
TOP SKILLS
Marine Corps veteran with 9 years of experience dealing with Aviation Information Systems. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Bringing a positive and motivated mindset wherever applicable. Security+ CE certified.
TOP SKILLS
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
TOP SKILLS

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