Hire Top Support Engineer

Apoorva Badasheshi

Seasoned Technical Support Engineer with 5+ years of experience managing technical services & support operations. Proven success in implementing innovative technical support strategies. Adept at analyzing valuable support requirements while improving productivity & increasing the overall reliability.

Erick Hollar

Results-driven IT professional with over 15 years of experience delivering exceptional technical support and driving operational efficiency. Recognized for strategic problem-solving, process improvement, and effective communication that enhances customer satisfaction. Skilled in managing complex IT projects, leading cross-functional teams, and implementing new technologies to strengthen security and control costs. Combines in-depth technical expertise with a talent for translating complex issues into easy-to-understand solutions. Consistently praised for a people-centric approach and the ability to explain technical concepts to all levels of an organization

Tope Balogun

Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.

Asia Nor

A Technical Support Engineer with a strong foundation in programming, network architecture, IT service delivery, and client engagement. Proven experience supporting and documenting network solutions across Lumen’s product portfolio, including Network as a Service, DDoS mitigation, Voice Complete, Dedicated Internet Access, and Hosted VoIP. Adept at translating complex requirements into actionable solutions, optimizing service provisioning, and collaborating across engineering, sales, and support teams. Known for precision, clarity, and a strategic mindset in fast-paced environments.

Kyle Harshner

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Combines personal expertise with diverse professional relationships to support maximum support quality. Experienced in providing network and software support to users and developing and implementing company wide technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Amrish Patel

Results-driven IT Support Specialist with 6+ years of experience providing enterprise-level technical support in a pharmaceutical environment. Skilled in troubleshooting Windows operating systems, Microsoft 365, Outlook, Teams, Active Directory, networking, and endpoint devices. Experienced in incident management using ServiceNow, supporting hardware and software installations, user account administration, and resolving complex technical issues while meeting SLA targets. Strong knowledge of ITIL practices, customer service, and maintaining compliance in regulated environments. Dedicated to delivering reliable technical solutions that improve end-user productivity. Experienced with providing comprehensive technical support for desktop systems. Utilizes problem-solving skills to diagnose and resolve hardware and software issues efficiently. Knowledge of network configurations and system maintenance to ensure optimal performance.

Rcardo Ocando

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Ken Brian Vélez Bonilla

Computer Engineer with strong programming skills and a keen eye for detail. Proven ability to deliver innovative solutions and enhance project outcomes. Committed to continuous professional growth and contributing to team success.