Hire Top Support Engineer

Chris Rauch

Digital Media Support Engineer with 19 years of experience in optimizing broadcast and digital workflows. Proficient in Avid Media Composer and shared storage systems, with a strong background in troubleshooting and system configuration. Skilled in developing efficient workflows and providing technical support to ensure seamless operations in high-pressure environments. Committed to delivering quality results and adapting quickly to new challenges.

Viktor Troselj

Experienced Senior Field Service Engineer with a knack for solving complex technical issues and enhancing system reliability. Known for driving service improvements through innovative solutions and hands-on leadership. Delivered substantial reductions in downtime and increased client satisfaction through proactive maintenance and effective team coordination.

JOSEPH B. AFABLE JR.

I am a quality-focused I.T Software/Hardware Technician with over 16 years of experience in computers and printers. I'm also skilled in diagnosing and addressing complex hardware issues, including, repairing and maintaining PCs, peripherals and printers. And able to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Kasey Scheer

Senior Support Engineer at Microsoft with expertise in client success and technology implementation. Achieved substantial increases in adoption rates through strategic planning and data analysis. Known for building strong client relationships and maintaining high service quality, with a focus on process improvement and effective problem-solving to enhance operational efficiency.

Nathan Cox

Senior Support Engineer with a proven track record in resolving critical backup issues and driving customer satisfaction through expert communication and technical mentoring. Adept in storage management and remote troubleshooting for high-profile clients, including Warner Bros. and Butler University. Dedicated to providing exceptional support and fostering team growth through innovative solutions.

Kevin Adams

Over 20 years experience in IT support with the past 4 years working completely remote. Providing help desk support; taking on projects such as Change Management; setup, configure Skype for Business server and rollout Skype client installation; Active Directory management; create, test and implement GPOs; Office 365 Administration; Microsoft MDT Windows 10 image deployment; Smartdeploy remote Windows 10 image deployment.

Devang Shah

Dynamic Sr. Customer Support Engineer with a proven track record at VIP Industries Ltd, excelling in network security and team leadership. Expert in firewall management and system deployment, driving efficiency and enhancing customer satisfaction. Adept at vendor management and technical support, ensuring seamless operations and robust security solutions

Zachary Rainey

Resourceful Production Support Engineer known for high productivity and efficient task completion. Skilled in incident management, system troubleshooting, and process optimization to ensure seamless operations. Excel at problem-solving, communication, and teamwork to address challenges and improve systems reliability. Manufacturing technician with several-year background in preventive maintenance, equipment repair and operational troubleshooting. Committed to consistently meeting quality expectations and contributing to overall achievement of team output goals. Offers outstanding technical problem-solving talents.