Hire Top Support Engineer

Jagadish Thamke

Senior Technical Support Engineer at Cerner Corporation - 4 Years (12 hours, 554 shift) of experience in Healthcare Information Technology company. Social Interactive Media Specialist (Sales & Customer Care) in [24]7.ai. - 1 Year 10 months of experience in a BPO Product Manager at SprinkleWay Technologies Pvt. Ltd. - 4 Years of experience in EdTech company

Kelsey Fausett

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Kristy Corder

Technical Support Engineer recognized for exceptional productivity and efficient task execution. Proven expertise in problem-solving and communication, leading to improved operations and client satisfaction. Results-oriented with a strong background in customer support and relationship management, enhancing team collaboration in demanding environments.

IBRAHIM MEHASEY

A highly skilled technical support and network engineer with a strong track record of effectively resolving hardware and software issues. Known for being resourceful and adaptable, with a strong commitment to teamwork. Reliable in meeting tight deadlines and ensuring the efficient resolution of technical challenges to meet customer demands. Focused on delivering high-quality support while maintaining professionalism and precision under pressure.

Matthew Jackson

Product Support Engineer with five years of experience. Strong focus on customer satisfaction and collaborating with R&D to build enterprise-focused solutions. Effective contributor in scaling various support processes including the primary functions of the Product Support Engineering role.

Clyde Walker

Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise. Deep domain understanding of all desktop, networking technology including mobile and cloud computing. Strong leadership skills either mentoring other Field Support Engineers or Managerial duties in area manager's absence.

Mitchell Schnarr

Systems Administrator with broad knowledge of disaster recovery, Powershell scripting, and Windows/Linux administration. Seeking to put extensive troubleshooting skill to use in a dynamic IT team.

Marie Heath

Senior technical support engineer with over 5 years of experience in Zendesk and ServiceNow for tier 2 ticket resolution. Recognized for technical proficiency as a member of an elite chat-support team, managing multiple sessions with a sub-2-minute response time. Proficient in complex networking environments, including ONT/router troubleshooting and static IP provisioning.