Hire Top Support Engineer

Srinivas Parimi

• Over 10 years of experience in IT, specializing in production support, infrastructure, cloud platforms (AWS), and automation. • Skilled in IBM TRIRIGA IWMS configuration, administration, analysis, design, development, and testing across multiple modules (Facilities, Store Condition Assessment, Real Estate, Leases, Portfolios, and Capital Projects). • IBM TRIRIGA Application Platform V3.2.1 Certified in Application Development. • Expertise in TRIRIGA data integrations, migrations, and object migration across environments. • Expertise in managing and troubleshooting large-scale enterprise applications, ensuring high availability, and improving system reliability. • Strong background in Linux, Oracle databases, Kubernetes, Docker, AWS ECS/EKS, CI/CD pipelines, and ITSM-based methodologies. • Adept at monitoring, incident management, batch job scheduling, and observability tools (Splunk, Datadog, PagerDuty). • Passionate about reducing operational toil through automation and scripting (Python, Java).observability tools (Splunk, Datadog, PagerDuty). Passionate about reducing operational toil through automation and scripting (Python, Java).

Mohammad Sulaimann Nil

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Sarah Warner

Highly-motivated technical support engineer with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to successfully resolving all issues to support business continuity, customer satisfaction, customer success, and operational throughput.

Jose Lozano

Professional engineer with strong background in solar and electrical design engineering, known for delivering innovative and efficient solutions. Proven track record in CAD software, project management, and structural analysis. Highly dependable team player, adaptable to changing project demands, and focused on achieving optimal results. Strong analytical skills and creative problem-solving abilities drive project success.

Bhanu Chaudhary

Cloud/Infrastructure Engineer with extensive experience in designing and maintaining scalable IT environments. Proficient in managing cloud and on-premises infrastructure, ensuring optimal system performance and security. Expertise in deploying containerized applications and supporting Linux and Windows servers. Demonstrated ability to troubleshoot complex issues and collaborate with cross-functional teams to achieve business goals.

Rabeen Khan

Dynamic Senior Tech Support Engineer with a proven track record at Clari, excelling in customer support and technical troubleshooting. Successfully scaled a support team, achieving 100% CSAT while enhancing incident management processes. Adept at cross-functional collaboration and team leadership, driving significant improvements in product usability and customer satisfaction.

Krishnaram V

Experienced IT professional with over 9 years of expertise in customer service and technical product support. Skilled in understanding client requirements, resolving technical issues efficiently, and fostering strong, long-term client relationships.

Arya Madhavan Ravi

Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.