Hire Top Support Engineer

Suvam Dutta

Experienced Software Support Engineer familiar with user support and root cause analysis. Advanced knowledge of Support operations and dedication to see issues through to end. Works well in remote and desk-side environments with 9+years of experience. Easily communicates complex technical requirements to non-technical stakeholders.

MOHAMMAD ASIF

Experienced Production Support Engineer with 5+ years in IT, specializing in L1/L2 support, issue resolution, and system monitoring. Skilled in AWS, Jenkins, SQL, and Linux, with expertise in ensuring production stability and supporting global banking applications. Application support engineer with strong background assessing issues to restore applications and related technical issues. Demonstrated success in determining root causes of problems and writing or updating code to resolve. Accuracy-driven when testing solutions to check functionality.

MARY ANTONETTE T. NUGUID

Experienced in Agile methodologies, a systems automation leader who collaborates with staff from all departments to streamline productivity through technology-based solutions. Excels at tailoring code to meet the organization's unique needs, ensuring efficient and effective operations. A solutions-oriented collaborator well-versed in testing and simulating automated machinery. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

MARC C. L. BISEWSKI

Dedicated technical support professional with over four years of experience delivering exceptional customer service and technical troubleshooting across diverse channels. Proven ability to build strong customer relationships while providing timely resolutions to complex technical issues. Skilled in investigating, replicating, and documenting technical incidents using ticketing systems, ensuring thorough and accurate records. Expertise in communicating technical concepts clearly to both technical and non-technical audiences, consistently demonstrating empathy and professionalism in all interactions.

Shanu Udayabhanu

Motivated IT professional with a CCNA certification actively pursuing additional certifications in IT security. Proven experience in IT support, system administration, and a track record of implementing robust security measures. Specialized in system hardening, incident response, and security patching. Eager to leverage technical expertise in a Security Operations Center (SOC) role. A proactive and dedicated individual committed to enhancing organizational security. Ready to contribute to challenging IT security projects and bring a valuable skill set to safeguard digital environments.

Anette Vilma

Front-End Developer with 7+ years of experience creating fast, user-friendly web applications for enterprise clients, including The Home Depot. Skilled in React.js, JavaScript, HTML, CSS, and modern UI frameworks. Known for improving performance, streamlining deployments, and building reusable components that cut load times and speed up delivery. Experienced in working with global teams, integrating automated testing, and delivering reliable, high-quality releases. Recognized for adaptability, problem-solving, and consistent top performance in Agile environments.

Caitlyn Riutta

Proven leader with extensive experience at Charter Schools USA, adept in management expertise and technical support. Excelled in enhancing operational processes and fostering team growth, achieving high satisfaction ratings through effective problem-solving and interdepartmental collaboration. Skilled in mentoring and client support, consistently ensuring compliance and operational excellence.

NAROTAM SINGH

Quality-focused Field Support Engineer / Supervisor offering 4 years of field service experience. Detail-oriented and proactive with diligent and focused approach to managing projects, reviewing work and coordinating call responses. Maintains strong internal, supplier and customer relationships for maximum effectiveness.