Hire Top Software Support Specialist

Michele Penn Septh

Seasoned healthcare and laboratory professional with a strong background in pathology operations, and team collaboration. Proven ability to support clinicians, manage sensitive requests, and keep complex processes moving as efficiently with support of a supervisor or manager

KAREN M. WOODBURY

Program Support Specialist with over 15 years of administrative and office support experience in corporate and government environments. Skilled in customer service, project coordination, and process improvement. Adept at managing multiple tasks and ensuring high-quality support for teams and clients.

JAMES APHOLZ

Training and management professional recognized for enhancing team efficiency and ensuring compliance with federal standards. Successfully coordinated return-to-work policies for over 80 employees, fostering strong relationships across multiple agencies while streamlining procurement and facility management processes.

ELAINE COATES

Detail-oriented Customer Support Specialist with extensive experience in payment processing, billing resolution, and customer relationship management. Committed to enhancing customer satisfaction through effective communication and accurate data management.

Frank Pieras

Customer Support Specialist with experience in reservation systems, fare adjustments, and conflict resolution. Known for clear communication, fast problem solving, and dependable customer service.

DANIELLE R. JOHNSON

Customer-focused administrative professional with 15+ years of experience providing exceptional service, managing front-office operations, responding to customer inquiries, coordinating schedules, maintaining accurate records, and supporting busy teams. Skilled at building rapport, identifying customer needs, explaining information and available options clearly, and providing timely follow-up. Known for professional communication, strong organization, attention to detail, and the ability to manage multiple priorities while creating a welcoming customer experience. Dynamic administrative professional with extensive experience in managing customer inquiries and resolving complex issues. Recognized for enhancing customer satisfaction through effective communication and follow-up while maintaining accurate records. Successfully managed high-volume caseloads and coordinated efforts across teams to ensure seamless operations.

Victoria Black

Dedicated customer support specialist with significant experience in addressing inquiries and resolving issues in a timely manner. Demonstrates strong empathy and patience, ensuring clients feel valued and understood. Ready to leverage skills to enhance customer experiences and support organizational growth.

JESSICA TORRY

Detail-oriented healthcare support specialist focused on accurate documentation, client confidentiality, and coordinated service delivery. Brings experience with SmartCare EHR, admissions and discharge data entry, patient communication, and integrated support across clinical and community care settings.