Hire Top Software Support Specialist

Judith Koontz

Experienced in troubleshooting and conflict resolution. Dedicated customer success support professional with a proven track record of resolving customer impact issues. Strong analytical background. Driven to help others and find unique solutions to challenges. Seeking a position to utilize skills and expertise in enhancing customer satisfaction and driving business growth.

Michael Cardin

Dedicated IT professional with over 35 years of hands-on experience in PC help desk and desktop support, specializing in exceptional customer service. Proven ability to respond swiftly to technical issues and provide effective solutions, ensuring minimal downtime for users.

Nills Lopez

Software Development Professional Results-driven software development professional with extensive experience in designing and developing web applications using HTML, CSS, JavaScript, ReactJS, Node.js, Flask, and Python. Skilled in backend system development, web services, and database management. Key Skills: Strong problem-solving and time management abilities Excellent interpersonal skills, fostering collaboration in team environments Detail-oriented with a proven track record in technical support and customer service Technical Proficiency: Operating Systems: 16 years of experience with Microsoft Windows (XP/2000/Vista/7/8/10/11) and Ubuntu; 12 years with Mac OS Hardware Expertise: 18 years in PC assembly and maintenance; 12 years in security systems equipment Software Tools: Proficient in Microsoft Office (Word, Excel); experience with WMS, WM, and PKMS systems Dedicated to meeting professional challenges and contributing to team success with a positive attitude. Eager to take on additional responsibilities to achieve team goals.

Victoria Smith-Dupree

Technology-oriented individual with attention to detail and a commitment to providing a high level of service and support to clients. A confident Implementation Specialist with 13 years expertise in rectifying issues while installing applications both remotely and at client sites. Thoroughly enjoy collaborative relationships with all levels of management; excellent communication, presentation, and training skills; adept articulating client contract agreements, legal rules, policies, and processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to exceed team goals.

Andrew Burnett

Organized and dependable software engineer with extensive experience in managing multiple priorities and collaborating effectively to meet team goals. Specializing in Pega Systems, testing configurations, and small-scale development. Proficient in Jira, JSON, PLSQL, Java, HTML, HTML5, JavaScript, unit testing, and user acceptance testing. Certified in Agile methodologies and knowledgeable in Waterfall methodology. Experienced in cross-departmental projects, working with over 70+ applications for testing, upgrading, and enhancements.

Michael Orencia

Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.

Jennifer D. Bennett

Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Emery Kerby

Service-focused Customer Support Specialist bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in customer service management software with expertise in related roles.