Hire Top Software Support Specialist

Latoya Hazel

Empathetic and driven Healthcare Data Analyst with over 10 years of experience in pediatric and maternal care, currently specializing in health data analytics. Proficient in Epic, electronic health records, patient workflow documentation, and clinical outcome tracking. Successfully completed the Google Data Analytics Certificate in April 2025, enhancing skills in data visualization, SQL, and healthcare data interpretation. Committed to leveraging data insights to improve patient outcomes and promote healthcare equity.

Preston M Tulay

IT professional with 10+ years of experience supporting enterprise systems, desktop environments, help desk operations, and infrastructure across federal government, international organizations, and higher-education institutions. Proven expertise in Windows environments, hardware/software support, ticketing systems, system documentation, asset management, and end-user support. Strong background in IT operations, system integration, security compliance, and technical training, with a consistent record of improving service delivery, documentation, and system reliability in regulated public-sector environments.

Shelby Moore

Growth-minded and results-driven Product Support Specialist with 12 years of experience supporting SaaS products for B2B clients ranging from startups to industry-leading enterprise businesses. Excels in providing top-tier client experiences, coordinating cross-functional team projects, and implementing strategies that significantly improve team efficiency. Skilled in JIRA, ERP systems, PC/Mac/HTML/CSS, digital marketing, Adobe Premiere Pro, and project management best practices.

Ryan Mander

Innovative Analyst and Leader with 15 years' experience in prioritizing customer satisfaction while providing technical and analytical support. Successful in leading teams and projects and heading up process improvement initiatives. Personable communicator while assisting with business operations, tech issues and training.

Sharrie Thornton

Support Specialist with over 11 years of experience enhancing operational efficiency through advanced tools like Microsoft Teams, Google Calendar, and Salesforce. Adept at optimizing data management, streamlining communication processes, and improving customer satisfaction. Strong background in reporting, quality assurance, and data entry within the technology and education sectors, with a proven track record of driving continuous improvement and fostering high-performance teams.

Carlos Hopkins Jr.

Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.

Renetta Thomas

Results-driven Sober House Supervisor with over seven years of experience in behavioral health. Skilled in crisis intervention, peer support, and enhancing team dynamics. Committed to promoting client safety and achieving recovery goals through collaborative care.

Peshanne Lofton

HR support partner with expertise in onboarding, policy compliance, and training coordination. Skilled in managing HR operations, enhancing employee experiences, and implementing efficient processes to support organizational goals and compliance standards.