Hire Top Software Support Specialist

Alaa Jumhour

Technology professional with a Computer Science and Cybersecurity background, experienced in enterprise IT operations, cloud technologies, and solving complex technical challenges. Passionate about Generative AI and automation, with a strong technical foundation and commitment to continuous learning, innovation, and business-focused technology solutions.

Kellie Starnes

Compassionate professional supporting clients with mental health and substance use needs through peer support, client advocacy, and recovery-focused engagement. Brings experience in client service, appointment scheduling, chart documentation, and office coordination to help daily operations run smoothly and keep client information organized.

ARNASHA MCKELLAR

Results-driven professional with expertise in claims management, human resources operations, and office administration. Demonstrated success in managing complex workflows, coordinating business operations, and resolving claims and employee issues. Proficient in team leadership, process improvement, compliance, and customer service. Recognized for strong communication skills, attention to detail, and ability to prioritize effectively in fast-paced environments.

HAILEE DOUCET

Detail-oriented Medical Office Coordinator with over 6 years in healthcare administration. Specializes in surgery scheduling, insurance verification, and patient relations. Enhanced scheduling efficiency and reduced appointment no-shows while ensuring accurate documentation and exceptional patient experiences in high-pressure environments.

Mehul Shah

Customer-focused support professional with experience owning customer issues from investigation through resolution. Skilled in SaaS troubleshooting, escalations, cross-functional collaboration, support documentation, and process improvement, with a proven ability to turn customer challenges into clear solutions and better support processes. Healthcare and start-up experience.

Dalton Lee

I am passionate about finding solutions to technical problems, as well as providing users with a functioning work environment

ROSA BECERRIL

Friendly and dependable customer service professional with experience in fast-paced food service, high-volume customer support, and team environments. Skilled at providing welcoming and efficient service, handling multiple priorities, communicating clearly, and maintaining accuracy under pressure.

Erin Reffitt

Dynamic Family Support Specialist with Seven Hills Foundation, skilled in client advocacy and resource coordination. Successfully enhanced family engagement strategies, resulting in improved client outcomes. Leveraged emotional intelligence and organizational skills to mentor staff and foster trusting relationships, ensuring compliance and optimal support for families navigating community resources.