Hire Top Software Support Specialist

Ashley Blanchard

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Keairra Elam

Extremely dedicated, organized, professional and team oriented. Outstanding customer service, communication skills. Resourceful in problem solving and staying focused on the job at hand.

Nicole Jones

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Melissa Easley

Proactive customer service specialist with expertise delivering support services and resolving customer complaints. Trained in support software and de-escalation techniques. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation. Using the skills learned as an educator, created engaging informational pages for customer and internal use.

Allison Kelley

Business analytics–focused professional with 14+ years of experience across brand strategy, B2B marketing, compliance, and project management. Known for using data and insights to improve performance, shape marketing strategies, and support measurable business growth. Experienced in affiliate and team management, quality and compliance oversight, and cross-functional project execution in fast-paced environments. Strong track record of improving processes, strengthening account performance, and consistently delivering results.

Todd Berney-Ficklin

Dedicated and compassionate Certified Peer Support Specialist with 11 years of experience supporting individuals facing mental health, substance use, trauma, and life-transition challenges. Skilled in building trust through lived experience, advocacy, active listening, crisis support, and recovery-oriented care. Passionate about empowering individuals to achieve stability, wellness, and personal growth through person-centered support and community connection. Seeking to bring strong peer engagement skills, empathy, and commitment to equitable mental health care.

Melissa McDonald

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

OLUCHI FLORA ENELAMAH

Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Possess solid computer and administrative and analytical skills. Proficient use of Microsoft Excel, Word, and use of citrix (Windows 7, 8, and 10), Outlook. Strong organizational skills with attention to detail, problem solving and decision making. Excellent customer service, positive attitude, and professionalism. Ability to prioritize, multitask, develop, and implement organized filing systems.