Terminal Support SpecialistMAG Team LeadCustomer Service Team LeadWorkforce Analyst
FiservSitel
Broward CollegeBoyd H. Anderson High School
Lauderhill, Usa
Highly organized and dependable professional skilled at managing multiple priorities with a positive attitude. Proven track record of taking on added responsibilities to ensure team goals are met efficiently. Known for strong work ethic and ability to adapt quickly to changing environments, committed to delivering high-quality results in all tasks assigned.
Life Coach/Peer Support SpecialistProgram Consultant IIProgram ManagerAdoption Childcare Manager
Success Through Coaching With Cynthia, LLCNC Department of Health/Women's Health BranchYWCA of the Greater TriangleSpence-Chapin Services to Families & Children
Capella UniversityHerbert Lehman College - CUNY
Cary, NC
Public Health Educator and NC Certified Peer Support Specialist with 20+ years of combined experience and education successfully managed and directed maternal-child health programs. Collaborated with medical providers from various disciplines, interdisciplinary professionals, program participants, community members, non-profit agencies, government organizations, and stakeholders to assess community needs, develop strategic plans, and implement programs. Additionally, provided services to program participants from diverse populations and various socio-economic backgrounds, including individuals living with and without mental health diagnoses. Program experience includes: pre and post-natal services, domestic violence education and resources, educational advancement, mentorship and coaching, financial literacy, and life stabilization.
TOP SKILLS
Program planning, management and evaluationFiscal managementState and federal grant managementStaff and volunteer managementCommunity relationship building
Customer Support SpecialistInventory Control Specialist
Goggin WarehousingDoerle Food Service
Opelousas Senior High School
Opelousas, LA
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Highly organized and detail-oriented with many years of experience in the warehousing and logistics industry. Demonstrated success in leading teams to achieve objectives, developing and implementing innovative strategies to reduce cost, improve safety methods, and efficiency.
TOP SKILLS
Customer serviceExcellent written and verbal communicationCustomer relationship managementProject managementRegulatory compliance
Technical Support Specialist IPc/MRP AdministratorElectronics Technician
Eastern Florida State CollegeSpacecoast Cable And HarnessUnited States Navy
Eastern Florida State CollegeET 'C' School 2-M (Mini)ET 'C' School AN/WSN-7ET 'C' School AN/FPN-63ET 'A' School Navy Electronics Technician
Cocoa, FL
Talented Technical Support Representative with three years of experience and a gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Inventive Technical Support Representative eager to find novel and productive solutions for each customer's issue. Independent provider of individualized customer care. Adapts to unique complaints and queries by performing independent research. Skilled Technical Support Specialist with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of RSAT tools and cloud based Windows products.
TOP SKILLS
Software debuggingPerformance optimizationRemote it implementationCustomer service expertWide-area networks
Customer-focused professional with experience in support operations, escalation management, and team coordination in fast-paced environments. Skilled in CRM systems, documentation accuracy, and leveraging AI/chat tools to enhance customer experience. Known for resolving complex issues with empathy, ensuring operational efficiency, and maintaining strong communication with customers and stakeholders. Seeking to contribute to Berry Street’s mission of expanding access to expert nutrition care as a Platform Support Associate.
TOP SKILLS
Customer support & escalation managementAi tools & chatbot monitoring (chatgpt, automation)Crm systems (intercom, zendesk, pos platforms)Documentation & back-office operationsPatient/provider coordination
Customer Support Specialist with 9 years of experience at CareNet, skilled in multi-channel support, conflict resolution, and troubleshooting. Adept at handling inquiries and enhancing customer satisfaction. Seeking to leverage my expertise in communication and problem-solving to contribute to a dynamic team and drive service excellence.
TOP SKILLS
Problem-solvingComplaint handlingCustomer relationship management (crm)Crm softwareCall center experience
Family Support SpecialistProgress Case WorkerHomeless Services Worker IIICrate Manufacturer/Warehouse Lead Person
Transitions Mental Health Association (TMHA)Community Action Partnership Of San Luis Obispo CountyAgBox Company
California State University Northridge
San Jose, CA
Dynamic and compassionate professional with a proven track record at Transitions Mental Health Association, enhancing family dynamics and well-being through comprehensive support and resources, and individualized service planning and trauma-informed care. Achieved notable success in connecting families with essential community resources. Passionate advocate for families and individuals, fostering resilience and positive change. Fluent in Spanish and adept in case management. Excel in building interpersonal relationships and fostering multicultural sensitivity. Achieved significant improvements in client satisfaction by leveraging strong listening skills, self awareness, and professional boundaries.
TOP SKILLS
Great listenerProfessional boundariesSelf-awarenessMulticultural sensitivityRole modeling
Customer Support SpecialistFounderFitness Instructor
FitDEGREENo Alibi FitnessIndependent Contracting
Rochester Institute of Technology
Millbury, MA
Dedicated Customer Support professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
