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Hire Top Software Support Specialist

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IT Support SpecialistCustomer Support Engineer (MTN DataCenter)Technical SupportSystems and Network Administrator (National Service)Systems and Network Administrator (Intern)
Celebrity CruisesH2 Solutions AfricaMesika LimitedMinistry Of FinanceGhana Forestry Commission
BlueCrest CollegeNational Institute for Information Technology (NIIT)
Miami, Florida

Systems & Network Engineer with a strong background in shipboard IT support, data center operations, and network infrastructure. Skilled in hardware deployments, troubleshooting, cabling, and logistics within shipboard and dry dock environments. Over 6 years of experience in IT infrastructure, networking, system administration, and cybersecurity. Adept at working in high-pressure environments, ensuring seamless IT operations onboard cruise ships and data centers. Now seeking an opportunity as an IT Shipboard Facilities Engineer to leverage my expertise in shipboard IT operations, data center maintenance, and logistics management.

TOP SKILLS

Shipboard it operations & data center managementNetwork infrastructure deployment & troubleshootingHardware installation, cabling & labelingCooling, hvac & power systems for data centersLinux server administration (red hat, ubuntu, centos)
Support Services SpecialistTellerShift Manager
Code Credit UnionSkyline
Wayne High School
Riverside, OH

Dynamic Support Services Specialist with a proven track record at Code Credit Union, enhancing customer satisfaction through effective problem-solving and remote support. Skilled in ticketing systems and multitasking, I developed a knowledge base that significantly reduced response times, while fostering strong client relationships and training new staff to elevate team performance.

TOP SKILLS

Remote supportTicketing system expertiseCall center experienceStress toleranceTeamwork and collaboration
TIER 2 TECHNICAL SUPPORT SPECIALISTDRIVER CAPTAINAMAZON DRIVER TRAINERSERVICE TECHNINCIANSUPERVISORMOVER TRAINERSHIFT LEADDISH WASHER/FOOD PREP ASSISTANT
PSI SERVICES LLCCOLLEGE HUNKS MOVINGJARS TDHAGUE QUALITY WATERLINN STAR TRANSFERTWO MEN AND A TRUCKTACO BELLSIRLOIN STOCKADE
CentriqCentral Heights High School
Overland Park, KS

TOP SKILLS

Help desk supportLeadershipDetail orientedCommunicationTeamwork
Sr. Tech support specialistField Service SupervisorField Service Technician
AAON
Tulsa Community CollegeTulsa Technology Center
Sapulpa

TOP SKILLS

Technical supportTroubleshooting techniquesUser trainingCrm managementCustomer relationship management
Information Technology Support SpecialistCommunications OfficerFront Desk Assistant and Night Auditor
Automated Systems Design IncArmy National GuardHampton Inn & Suites
Jacksonville State University
Huntsville, AL

TOP SKILLS

Active ts/sci clearanceLeadership and team workActive directoryService nowMicrosoft suite
Client Support SpecialistElectronic Health Records AnalystInformation Technology SupportCustomer Support Representative
Diversified Technology CorporationGeisinger Health SystemsOneSource StaffingCSS Industries, Inc.
Bloomsburg, PA

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Experienced in providing software support to users and developing and implementing technical solutions. Adept at analyzing issues and delivering resolutions to drive optimal user experience.

TOP SKILLS

Excellent computer skills; including working knowledge of microsoft office 365, its google counterparts, virtual video communication software, and support desk platforms.Strong analytical skillsStrong interpersonal communicationManager and team lead experienceFundamental mechanical and electrical knowledge and skills
Infrastructure-Delivery | Support SpecialistIT Support EngineerIT Support AssociateNetwork Support Associate
HCL AmericaAmazonCapgemini TechnologyHuawei Technologies
National College of Business AdministrationUniversity of Punjab
Greensboro, NC

Results-driven and highly skilled IT Professional with over 7 years of experience in technical support, IT infrastructure, compliance, and network operations. Adept at managing enterprise IT environments, supporting network and system availability, and driving compliance with internal and external standards. Proven ability to resolve technical issues efficiently while enhancing user satisfaction. administering and managing Microsoft 365 and Teams environments, including the Microsoft Teams Admin Center, Microsoft Intune (MDM/MAM), and Microsoft Endpoint Manager for modern device lifecycle management. Experienced in using Microsoft Entra (Azure AD)

TOP SKILLS

Monitoring: microsoft team rooms mtr, mtp, intune portal in vfs/uc/tc/ap3Tools: sccm, usmt, telnet, ssh, smartsheet, narf, taka & aftSoftware: microsoft office suite, imaging tools, a/v systemsTicketing systems: jira, servicenow (snow), river, pickle plusNetworking: cisco routers/switches, asa firewalls, bgp, ospf, eigrp, nat, acls, vpn
Operations Support SpecialistWelcome Center RepresentativeOutdoor Rental TechnicianTeaching Assistant
Los Alamos National LaboratoryCascade Athletic ClubsBoise State University
Arizona State UniversityBoise State University
Santa Fe

TOP SKILLS

Ibm spss statistical analysis, including anova, manova, and mancovaMicrosoft office, including outlook, powerpoint, teams and excelAdobe premiere proData entryScheduling management
People search illustration
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