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Hire Top Software Support Specialist

Discover verified Software Support Specialist professionals ready to help your business grow.

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Customer Support SpecialistComplex Claim Auto AdjusterLiability Claims AdjusterAuto Claims AdjusterUnderwriting Service Assistant
Mercury InsuranceRoot InsuranceLiberty MutualState Farm Insurance Inc
Dallas, TX

Dynamic and results-driven Complex Claims Handler with expertise in claims investigation and processing. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Recognized for reducing claims processing time and maintaining meticulous records, ensuring compliance with insurance regulations while managing high-volume workloads.

TOP SKILLS

Claims investigationClaims processingInsurance regulationsData entry proficiencyTeamwork and collaboration
Customer Support SpecialistCustomer Service Representative
ABC ServicesTeleperformance
Kingstree, SC

Experienced customer service professional with over 5 years of providing excellent customer support in fast-paced environments. Skilled in handling customer inquiries, resolving issues, and ensuring high customer satisfaction. Seeking to apply my communication skills and problem-solving abilities to enhance customer experiences at Teleperformance

TOP SKILLS

Excellent verbal and written communicationConflict resolution and de-escalation techniquesProficient in salesforceProficient in zendeskProficient in microsoft office
IT Support SpecialistIT Support SpecialistSystems Tech IV (Contract)Jr System Administrator (Contract)Server Administrator/Help DeskElections Computer Technician (Contract)Information Technology Intern
CISO GlobalCenterfield MediaMaximus Federal ServicesFlorida Power & Light CompanyThe Computer Guyz , Coral Spring, FLMiami Dade Country Elections DepartmentBethune Cookman University
Bethune Cookman University
Fort Lauderdale

Cloud Security Engineer with extensive experience in IT support, system administration, and cybersecurity. Over 7 years of expertise in Windows, Active Directory, VMware, Citrix, and server infrastructure, complemented by hands-on experience in cloud security, automation, and compliance. Proven track record in securing cloud environments, implementing best practices, and integrating security into DevOps workflows. Strong analytical and problem-solving skills, with a proactive approach to cybersecurity.

TOP SKILLS

Cloud security & infrastructure: aws, azure/entra id, google cloud platform (gcp)Ticketing system: autotask,zendesk, jira, servicenow, connectwiseSecurity & compliance: iam, encryption, network security, siem (datto, autopli, ids/ipsAutomation & scripting: bash, powershell (learning)Server & systems: active directory, sccm, vmware, datto rrm, citrix, dell idrac, hp ilo
Operations Support SpecialistADMINISTRATIVE SUPPORTHOUSEKEEPER/LAUNDRYINTERNCUSTOMER SERVICE REPFINE JEWELRY ASSOCIATE
Summitstone Health PartnersColumbine Health SystemsInnerBalance Health CenterAt Home Decor SuperstoreJCPenney
Walden UniverrsityLiberty UniversityUnion Pines High School
Fort Collins, CO

Graduate with a Bachelor of Science in Psychology with a focus in Addiction and Recovery from Liberty University. Currently pursuing a Masters Degree in Clinical Mental Health Counseling from Walden University. From 2021-2024, I was working as Administrative Support for Summitstone Health Partners in the Access Center and DUI Specialist working with clients who had been sentenced with a DUI. In August 2024, Summitstone was forced to put in place a Reduction in Force in which I was effected. This was not based on performance but rather financial troubles within the agency and a change, on the stage level, that would effect how non-profit agencies working with Medicaid were to be billed. A week later, a position opened up for the same role but on a different team. I gladly accepted that position and was back to work in a weeks time.

TOP SKILLS

Customer careOrganizationalDetail-orientedMs office proficiencyProficiency working with electronic chart systems such as myavatar and epic
Achievement and Behavioral Support SpecialistSubstitute Teacher / Summer TutorPHARMACY TECHNICIAN
Taylor Exemplar AcademyTaylor Exempler AcademyMEIJER
Wayne County Community CollegeWayne State University

A dedicated Bachelor of Science in Public Health student with a strong interest in community health promotion and disease prevention. Seeking opportunities to apply theoretical knowledge and gain practical experience in public health research, program development, and advocacy. Eager to contribute to initiatives aimed at improving health outcomes and reducing health disparities in underserved communities.

TOP SKILLS

ProfessionalismCommunicationTeamworkProblem-solvingCustomer service
Software Support AgentMember Services RepresentativeVault Teller
WHOOPBank Of Travelers Rest
University of USC Upstate
Greenville, SC

TOP SKILLS

Bilingual- american sign languageDatabase management: zendesk, salesforce, mxp, sprout, slackTraining development aptitudeCustomer and client relationsService recommendations
Energy Sales Support SpecialistCustomer Billing Auditor / SAP IS-U Super UserCustomer Service RepresentativeTeam LeadCustomer Service Representative
AEP EnergyAES Ohio / Dayton Power & LightTradeglobal Inc
Sinclair Community CollegeMiami Valley Career Tech
Kettering, Ohio

Detail-oriented Sales Support and Customer Service professional with 10+ years of customer service experience, 8+ years of utility billing experience, and Energy sector experience. hands-on experience supporting energy sales operations. Skilled in generating customer-focused quotes, coordinating sales documentation, providing administrative and technical sales support, and managing multiple projects under tight deadlines. Proficient in SAP IS-U, Salesforce, Microsoft D365, CRM, and ERP systems, with strong expertise in data analysis, billing, auditing, problem resolution, and cross-functional collaboration. Proven ability to support sales teams, improve customer satisfaction, ensure accuracy, and deliver efficient operational support.

TOP SKILLS

Remote work & team collaborationProblem solving & time managementProcess improvementCustomer service & first call resolutionData entry & data analysis
Operations Support SpecialistWriting Center ConsultantTour Guide
Allegra Marketing, Print and MailWhitworth University
The University of MontanaWhitworth University
Missoula, MT

TOP SKILLS

Creative collaborationTime managementEffective communication & writing skillsCultural sensitivityDedicated team player
People search illustration
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