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Hire Top Software Support Specialist

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Senior Support SpecialistAdministrative ManagerVeterinary Technician and Receptionist
MediavineThe Antlered Crown, LLCCompanion Care Pet Hospital
Orlando, FL

Senior support specialist with strong expertise in customer service, troubleshooting, and system administration. Proven ability to collaborate within teams and adapt to changing needs, ensuring reliable and effective support. Skilled in problem-solving, communication, and process improvement, consistently delivering impactful results.

TOP SKILLS

Ticketing system experienceNetwork troubleshootingRemote supportClient relationship buildingEscalation handling
Technical Support SpecialistHelp Desk TechnicianLead Host and Reservation SpecialistCanvasserSales Associates
ParTech, Inc.Insight GlobalSlush Restaurant and BarLincoln PersonnelDTLR
Georgia State UniversityFaulkner University
Atlanta, GA

As a former dean's list student at my collegiate institution, and I'm seeking a position that would enable me to advance my Information Technology (IT) and/or Information Security (IS) career by advancing my knowledge in fields like programming, Cybersecurity security, Software development, and/or other related technical industries. My ultimate objective is to apply what I've learned into practice to successfully integrate my talents into a company's overall mission and objectives. In pursuit of furthering my knowledge I've completed two of the five IT certifications required for Google IT Support Professional Certificate.

TOP SKILLS

Microsoft suiteSystem analysisComputer hardware and software installation and configurationHardware performance testing and troubleshootingUnderstand binary code of computers
Peer Support Specialist
Nami Orange County
UEI CollegeBolsa Grande High School
Santa Ana, CA

Energetically trained by Nami Orange County, I excel in mental health advocacy and peer support, mastering self-care management and communication. My achievements include facilitating recovery through innovative support and breaking down barriers for understanding, significantly enhancing participant confidence and motivation. My approach combines profound empathy with critical problem-solving skills, setting a new standard in peer support.

TOP SKILLS

Self-care managementMental health advocacyCommunicationPeer support ethicsRecovery guidance
Client Support SpecialistServerSubstitute Teacher
Barcelos Towing ServicesPedro's Restaurant & CantinaCharter School Of Morgan Hill
De Anza College
San Jose, CA

I am a Client Support Specialist bringing top-notch skills in customer relationship building, oral and written communication, active listening problem-solving skills. My talents reside in curating outstanding customer experiences by understanding customer desires and providing customized solutions to build loyalty.

TOP SKILLS

Support inquiry problem/issue resolvingInbound/outbound call managementDocument and records managementMicrosoft officeClient relationship building
IT Support SpecialistIT Support Tier 1Help Desk Tier 1 and 2Head Waitress
CSI healthcareCSI Healthcare ITNational Oilwell Varco IncSkybox HTown
Western Governors UniversityHouston Community College
Katy, 77449

IT Support Specialist with over 8 years of experience in diverse IT roles, demonstrating proficiency in PowerShell, Citrix, Active Directory management, network and hardware troubleshooting, system configuration, maintenance, SQL, AWS, Azure Cloud, VMware, and Hyper-V. Proven track record in administering high-performance Windows and Linux servers, coupled with efficient end-user support. Adept at collaborating with IT teams to implement network infrastructure, develop IT policies, and enhance system operations and user satisfaction.

TOP SKILLS

Proficient in powershell scripting for automation and system administration tasksExtensive experience with citrix xenapp, including application publishing and managementStrong troubleshooting skills for hardware, software, network, and systems issuesKnowledgeable in microsoft support processes and active directory administration and sqlFamiliarity with o365 services such as teams, sharepoint, onedrive, and outlook
Help Desk Support SpecialistImplementation AnalystEpic Go-Live & Implementation Consultant
TEKsystemsHealthcare IT LeadersMultiple Clients Nationwide
Perry Central High SchoolMississippi Gulf Coast Community College (MGCCC)
Beaumont, MS

Healthcare IT Consultant with 5+ years of Epic implementation and go-live experience across Radiant, Ambulatory, ClinDoc, and Cupid. Proven expertise in at-the-elbow support, clinical workflow optimization, device integration, and end-user training. Strong background supporting imaging, ambulatory, inpatient, and cardiology environments during high-impact Epic deployments.

TOP SKILLS

Epic radiant, ambulatory, clindoc, cupidEpic go-live & at-the-elbow supportClinical workflow optimizationDevice & hardware integrationImaging & cardiology systems
Customer Support SpecialistClient Services Member RepresentativeImplementation SpecialistCustomer Experience AssociateFreight Operations Coordinator
UberRewards NetworkGrubhubCapsule PharmacyUber Freight
Arizona State University
Chicago, IL

TOP SKILLS

CommunicationConflict resolutionNegotiationData entryCustomer onboarding
Technical Support SpecialistDNSP Navigator
CoverMyMedsUnited Healthcare
SAE Miami
Columbus, OH

Technical Support Specialist with a background in account coordination and extensive experience in customer service. Recently certified in Security+ and currently pursuing the CySA+ certification to solidify expertise in cybersecurity analysis. Seeking to leverage strong problem-solving skills, technical acumen, and a passion for cybersecurity to transition into a Cyber Security Analyst role. Proficient in handling technical challenges, leading teams effectively, and ensuring smooth client interactions.

TOP SKILLS

Leadership and collaborationCustomer experience enhancementProblem-solving and technical supportSubject matter expertiseFluent in spanish and english
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