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Hire Top Software Support Specialist

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Customer Technical Support Specialist IComputer User Support Specialist – Government ContractorIT Support Engineer Tier II-Fulltime RemoteIT Help Desk Support Technician-Full-timeSite Service Engineer- ContractorTechnical Service Technician- Full-timeVoIP Technician- Contractor
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San Diego Community College DistrictUCSD Extended StudiesUniversity of Phoenix
San Marcos, CA

Skilled technical, and professional with experience in STERIS solutions. Strong Subject Matter expert that demonstrates excellent high-quality technical support. Excellent at troubleshooting, problem-solving, and delivering effective solutions. Proficient emphasis on team collaboration, and adaptability to gain customer confidence. Known for effective team collaboration, and reliability in dynamic environments.

TOP SKILLS

Over two decades of extensive experience in diverse roles within healthcare clinical and professional environments.Provided support for windows 10 migration, software office 365 and hardware support of microsoft surface.Manages support inquiries via multiple channelsBasic understanding of ip addressing, subnets, dns, file/folder mapping, share drives & network printer configuration.Proficient in installing windows 7, 10, and 11
Commercial Support SpecialistLead TeacherSite Director
Turn Point ServicesChildcare NetworkYMCA
Eastern Kentucky University
Johnson City, TN

Dynamic Commercial Support Specialist with 7 years of ServiceTitan expertise at Turn Point Services. Proven track record in client onboarding and compliance tracking, contributing to over $700,000 in revenue. Skilled in relationship building and team training, recognized for delivering exceptional remote support and enhancing operational efficiency.

TOP SKILLS

Servicetitan administrationPortal managementClient onboardingCompliance trackingCustomer relationship management
Intermediate System Operations Support SpecialistSoftware Specialist24-7Intouch - Customer Service Representative
Canada Life Assurance CompanyThe Link: Youth and Family Supports. Formerly Macdonald Youth Services (MYS)NA
Robertson CollegeUniversity of LagosLagos State University
Winnipeg, Manitoba

System Operations and Network Administrator Specialist, with more than 4 years’ cumulative work experience in top Insurance and Non-for-profit organization in Winnipeg.

TOP SKILLS

Analytical skills to assess multiple situations and perspectives and arrive at an appropriate solution for the customer.Mathematical aptitude knowledgeStrong organization and time management skillsExcellent verbal and communication skillsSound attention to details
IT Support SpecialistCREDIT CARD SPECIALISTHelp Desk & Technical Support Specialist
Columbia BankCHASE BANKSPECTRUM
NUC University - Florida Technical College

Help Desk and IT Support professional with over 9 years of experience providing technical assistance, troubleshooting hardware, software, and network issues, and supporting users in fast-paced enterprise environments. Strong experience with ticketing systems, user account management, desktop and mobile support, and incident documentation. Proven ability to resolve technical issues efficiently while maintaining data security, compliance, and high customer satisfaction. Holds a Bachelor’s degree in Information Technology with an emphasis in Cybersecurity.

TOP SKILLS

Advance knowledge of ios device management and supportTroubleshoot basic hardware, software, and application issuesReset passwords and unlock user accountsAzure active directory (azure ad) administration.Provide remote and phone-based technical support
Data Center Operational Support SpecialistNetwork Operations Center TechnicianLead Certified Pharmacy Technician
M5 Hosting Inc.LightedgePalmCare Pharmacy
El Cajon, CA

Dedicated IT professional with a proven track record in team building, leadership, and motivating high-performing teams. Experienced in data center operations, ticketing systems, firewall configuration, backup solutions, and virtual infrastructure management. Proficient in networking fundamentals, including Cisco technologies. Committed to continuous learning and staying updated with emerging technologies. Known for fostering collaboration, delivering exceptional customer experiences, and making informed decisions to contribute to company success. Dedicated to optimizing performance and delivering tangible results through a humble and diligent approach.

TOP SKILLS

Windows, linux, mac.EsxiVmwareCloudstackAws ccp
Chat Support SpecialistOnline Chat RepresentativeChat Support RepresentativeChat Specialist
AfniAloricaADPOrbitz
Strayer UniversityLutcher High School

Experienced and skillful Chat Support Specialist committed to delivering exceptional service to callers. Proficient in effectively addressing customer needs and adhering to communication scripts with poise and professionalism. Proven track record as a valuable liaison between companies and clients, ensuring high levels of customer satisfaction. Recognizes the importance of upholding a brand's mission through positive customer interactions, consistently delivering a positive experience.

TOP SKILLS

Fast-learner; can understand product descriptions and key selling points quickly.Fast fingers on keyboard with abilities to work on more than one windowPerfect sales personality; friendly patient, persuasive, pleasant disposition, with a positive attitudeProactive; self motivated attitude to help customers.Excellent communicator with great interpersonal skills.
Resolution Support Specialist/Expedited AppealsDSNP Pilot Navigator-SROutbound Call CenterApplication for Denial(ADP)
United Health Care
Messalonskee High School
Va, VA

A seasoned professional from United Health Care, I excel in leveraging expertise in problem-solving and effective communication to drive operational improvements and enhance customer satisfaction. Known for resilience and subject matter knowledge, I've led initiatives that resulted in significant productivity enhancements across departments, embodying innovation and delivering results with accountability.

TOP SKILLS

Subject matter expertCollaboratingSolving problemsCommunicating with othersResilience and resourcefulness
Direct Support SpecialistGeneral Maintenance WorkerFood Service WorkerPrep Cook
Progressive LivingState Of MinnesotaRed Lobster
Lake Crystal High School

Hardworking with wide-ranging skills in troubleshooting, Works great with team members and smoothly handles different assignments. Thorough in completing tasks with focus on quality. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

TOP SKILLS

General maintenanceHeavy liftingWorking with teamsPatience and understandingSafety awareness
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