Hire Top Software Support Specialist

Theresa C. Hoffman

Dedicated government employee bringing 20 years of experience in confidential settings. Methodical, detail-oriented and highly organized. Focused on keeping clerical tasks moving smoothly. Experienced in creating and filing court petitions. Exceptional speed and accuracy of records. Adept at working quickly to process paperwork, type documents and mail correspondence. Proficient in managing multi-line telephone systems, using Microsoft and Excel and adapting to new processes. Punctual, reliable and attentive to business and customer needs.

Robert Lee

Customer Experience Leader with expertise in managing and scaling remote support teams. Focused on healthcare operations, quality assurance, and escalation management, driving continuous improvement and strategic planning. Dedicated to fostering a people-first culture that enhances service delivery and customer satisfaction through effective KPI development and relationship management.

Kathleen Cleavenger

Dynamic Peer Support Specialist with a proven track record at Broaddus Hospital, excelling in recovery guidance and relationship-building. Expert in resource navigation and crisis intervention, significantly reducing emergency incidents. Committed to enhancing client wellness through tailored support strategies and advocacy, fostering trust and promoting sustainable recovery outcomes. Experienced with peer support and mental health advocacy, providing essential guidance and support to individuals. Utilizes effective communication and empathy to create a trusting and supportive environment, with knowledge of mental health resources and strategies to assist individuals in their recovery journey. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and commitment to excellence. Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 18 years of sobriety and ready to help others reclaim lives through use of proper services. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Michelle Guenther

Detail-oriented professional with extensive experience in customer inquiry analysis and CRM management. Known for effective communication and problem-solving skills, committed to delivering exceptional service and driving continuous improvement initiatives.

Keith King

Dynamic IT Support Specialist with proven expertise at Sage in technical troubleshooting and customer service. Successfully reduced ticket backlog through effective prioritization and streamlined processes. Proficient in Windows 10/11 and remote support, delivering exceptional user experiences while empowering clients with self-help resources. Committed to resolving issues efficiently and enhancing operational productivity.

Brittany Evenchik

Results-oriented professional with expertise in process optimization, project management, and data analysis. Demonstrated ability to enhance operational efficiency through innovative solutions and a collaborative approach. Strong communication, problem-solving, and leadership skills drive team success and contribute to achieving organizational objectives. Committed to leveraging technical knowledge and critical thinking in dynamic, data-driven environments.

James Narcisse

Results orientated with broad experience in deadline driven environments. Proven track record in consistently and effectively delivering high quality service. Possesses strong communication skills, and the ability to positively impact a company's performance by improving or developing new processes. Forward-thinking Senior Specialist equipped with advanced operational and technical knowledge of various carrier systems. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset.

Roc'hell Rushing

Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service, with over 30 years of experience. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 15 years of experience working as a legal professional with mass tort litigation and national personal injury claims, providing a spectrum of services to support the firm and clients throughout the legal process. Enjoys taking initiative and leading projects to success.