Hire Top Service Desk Team Lead

Jennifer Garrett

Dedicated Retail Professional with over 13 years of experience in apparel merchandising. Inspired customers to engage and purchase through effective merchandise presentation and strategic planning. Aiming to leverage expertise in a buyer role while fostering collaboration and adaptability within teams.

Kirk Horner

Detail-oriented professional with extensive experience in customer service and team leadership. Known for exceptional problem resolution skills and fostering a collaborative workplace. Committed to driving customer satisfaction and operational efficiency.

Karen Mulligan

Results-driven program manager with a strong track record in benefits administration and operations for 160,000+ employees. Successfully led large-scale implementations and vendor management initiatives that improved employee engagement and streamlined processes, driving operational efficiency and supporting strategic business objectives.

MARIO J. RAMIREZ

Warehouse professional dedicated to enhancing operational effectiveness through strategic team leadership and logistics management. Achieved timely freight delivery and improved safety compliance by training personnel and overseeing daily operations, driving overall productivity.

Ursula Early

Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.

CHRISTINE M Taylor

Detail-oriented professional with extensive experience in claims processing and customer service. Demonstrated critical thinking for accurate issue resolution. Resolve escalated cases to improve customer satisfaction and operational accuracy.

TERRY ROBINSON-WHITNEY

Dedicated, self‑motivated professional with over six years of experience in manufacturing and quality assurance, including leading a team of six to uphold high production standards. Brings additional background in administration, healthcare/phlebotomy, and customer service. Skilled at managing diverse responsibilities, maintaining accuracy under pressure. Known for reliability, adaptability, and a genuine commitment to delivering high‑quality work.

Jo Smith-Simons

Results-oriented Customer Service Lead specializing in complaint resolution and project management. Enhances customer experiences while improving operational efficiency. Manages direct and escalated requests effectively, demonstrating strong research, communication, and problem-solving skills. Committed to driving productivity through analytical and management expertise.