Hire Top Service Desk Team Lead

MARSHA L. GAYLE

Results-driven administrative and student records professional with over 20 years of experience in managing documentation, ensuring data accuracy, and facilitating cross-department communication in higher education. Expertise in confidential records handling, degree audits, and compliance, along with strong skills in workflow coordination and problem-solving. Proven ability to support student success through organized systems and effective collaboration with diverse stakeholders.

C.Dawn Gregory

Experienced Clinical Team Lead with a strong background in oncology infusion and telephone triage. Skilled in chemotherapy administration, patient education, and safe protocol-based care. Known for strong communication, attention to detail, and collaboration that supports efficient operations and trusted patient experiences.

Ronald Tobey

Dynamic Supervisor material with a proven track record at Misty Mountain, excelling in the supervision of the facility. Achieved operational efficiency through effective schedule development and policy enforcement, while enhancing customer service and team building. Skilled in inventory control, ensuring a safe and organized workspace that supports high-performance standards. Works well with others and always enjoys positive customer interaction.

TINA SUTTON-MACK

Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.

Susan S. Jeffery

Developmental disability professional with a strong background in person-centered support, daily living assistance, and accurate care documentation. Lead Direct Support Professional staff through training, scheduling, feedback, and support plan updates while maintaining quality assurance records and client health information.

Angus McDonald

Results-driven Wine Trade & Hospitality Professional with over 10 years of experience integrating high-volume restaurant operations and luxury tasting room management. Expertise includes managing sales territories and developing concierge and partner outreach programs. Delivers impactful brand connections through effective logistics and relationship management.

Jana Geoghegan

Knowledge Billing Team Lead with proven track record in leading billing teams to streamline processes and improve accuracy. Managed multiple projects while enhancing team productivity and efficiency. Billing professional with solid background in overseeing billing operations and ensuring accurate invoicing. Recognized for ability to improve team collaboration and drive results. Known for adaptability and reliability, with skills in process optimization and team management.

LaMonte Chunn

Dynamic Lead Service Technician with expertise in woodworking and upholstery repairs. Proven track record in process improvement and exceptional customer service, enhancing team productivity through effective mentoring and training. Maintained a 95% Customer Satisfaction Survey. Top 5% of Service Technician on Repair Scorecards.