Hire Top Service Desk Team Lead

Heidi T. Kilgore

Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

Nicole Fisher

Strategic and adaptable service leader with experience supporting multi-million-dollar commercial accounts and presenting claims insights. Known for calm issue resolution, process improvement, and collaboration with agencies, underwriters, and claims teams. Ready to drive stronger service delivery and long-term client retention.

Kyle Norman

Dedicated Facility Maintenance Professional experienced in sanitation and workplace safety. Achieved compliance with health codes and regulations through effective cleaning procedures and equipment upkeep. Focused on contributing to a safe and hygienic environment both independently and as part of a team.

Justin Wrisinger

Operations and finance leader with extensive experience directing large-scale operations, leading high-performing teams, managing budgets, and driving operational excellence. Proven success in financial oversight, process improvement, cost control, strategic planning, and organizational leadership. Recognized for building strong teams, improving performance, and leading through growth and change.

Christine Wise

Results-driven Loan Underwriter with extensive experience in credit evaluation and documentation review. Known for attention to detail and the ability to collaborate effectively, aiming to support organizational goals through efficient underwriting practices.

Nikki Myers

Dedicated Certified Immunizing Pharmacy Technician, and Pharmacy Operations Team Lead experienced in high‑volume retail pharmacy operations. Skilled in immunizations, medication dispensing, insurance coordination, prior authorizations, scheduling, and resolving complex operational and billing issues. Known for implementing new technologies that improve workflow efficiency and support patient-centered care. Pursuing opportunities in patient access management, pharmacy leadership, or healthcare administration.

Eric Young

Warehouse and operations team lead with a strong background in inventory control, shipping and receiving, and forklift operation. Known for training employees, assigning work, supporting shortages, and improving warehouse flow through SAP/Wise and hands-on problem solving.

Jolanda Hines

Experienced healthcare operations professional with 15+years of experience in patient access, medical office administration, and front desk operations, Demonstrated leadership abilities in coordinating team workflows, supporting daily office operations, and maintaining efficient, patient-centered services. Experienced in referral processing , insurance eligibility verification, cash handling, billing, invoice management, and administrative coordination. Proven ability to assume office leadership responsibilities in the manager's absence, resolve operational challenges, and support team productivity. Seeking to leverage extensive healthcare experience, organizational skills, and leadership abilities in a Practice Manager or Medical Office Manager role.