Hire Top Service Desk Team Lead

Kelley Graham

Enthusiastic and detail-oriented professional with a strong background in excellent communication skills, problem-solving abilities, and a deep commitment to fostering positive and inclusive environments. Passionate about dedicating to supporting the educational mission of public schools.

Anjelica Carucci

Dynamic retail professional with 8+ years of progressive experience spanning beauty, sales, customer service, merchandising, and team leadership. Recognized for strong communication, customer relationship-building, and the ability to consistently execute operational and sales goals in fast-paced environments. Experienced in leading teams, driving product sales, implementing merchandising standards, managing transactions, and solving customer concerns effectively. Brings a dependable work ethic, leadership mindset, and passion for delivering exceptional customer experiences.

Sushma Karvetolu

Detail-oriented professional in team management and quality assurance for US mortgage processes. Specializes in process improvement, quality auditing, and stakeholder management to enhance operational efficiency. Developed standard operating procedures and trained teams, driving consistent results and adapting to evolving challenges.

LAURA ERTEL

Results-oriented healthcare leader with over six years of experience supporting Neurology and Pain Management providers in high-volume specialty practices. Proven success building relationships with physicians, patients, pharmaceutical representatives, and cross-functional healthcare teams. Experienced in specialty medications, prior authorizations, patient education, and navigating payer requirements to improve treatment access and outcomes. Recognized for strong communication skills, leadership, and the ability to drive operational efficiency while delivering exceptional customer experiences.

ANNA MERCADO

Healthcare specialist with a strong background in patient service and team management. Proficient in electronic health record systems, appointment scheduling, and maintaining patient confidentiality, effectively supporting clinical teams to optimize care delivery and improve patient interactions.

JOSE OLIVA

Dedicated equipment service professional with a decade of experience in managing technicians and coordinating maintenance operations. Focused on enhancing operational efficiency and ensuring compliance with safety standards, while fostering customer satisfaction through effective communication and service delivery.

Jordan Garcia

Results-driven Warehouse Lead with expertise in safety compliance, staff training, and problem-solving. Proven track record in enhancing operational efficiency and resolving delivery issues and customer issues while maintaining high standards of accuracy.

Edwin Quinones

Professional in hospitality industry with keen focus on high standards and results. Known for improving service quality and driving team performance. Reliable in dynamic environments with strong emphasis on collaboration and adaptability. Expertise in mixology and customer engagement. Knowledgeable bartender with strong background in crafting innovative cocktails and providing exceptional customer service. Proven success in creating unique drink menus and enhancing guest experiences in high-energy environments. Demonstrated ability to quickly adapt to changing needs and work seamlessly with team members to ensure smooth operations.