Hire Top Service Desk Team Lead

Brenda Villarreal

Healthcare outreach professional with 10+ years of experience in patient engagement, outbound outreach, motivational interviewing, care coordination, and healthcare operations. Experienced managing 80+ outbound calls daily, building patient trust, overcoming barriers, and driving healthcare enrollment. Contributing to organizational goals through strategic outreach and effective communication.

Jill Dodson

Experienced with conducting thorough clinical reviews to ensure compliance with healthcare standards. Utilizes critical thinking and effective communication to enhance patient care and outcomes. Knowledge of regulatory guidelines and team collaboration fosters reliable and adaptable approach.

Gracy Alarcon

Experienced Human Resources Professional specializing in employee benefits and leave administration. Manages FMLA and LOA processes to ensure timely and accurate leave request processing. Develops standard operating procedures and resolves complex leave issues while providing clear guidance to stakeholders. Committed to maintaining confidentiality and delivering exceptional support to employees.

Julian Estrada

Safety-focused Construction Professional skilled in site operations and equipment management. Ensured OSHA compliance through routine maintenance and effective equipment preparation. Executed precise crane signaling and blueprint interpretation to achieve accurate pile alignment. Led daily safety briefings and upheld site cleanliness, enhancing operational efficiency.

Kevin McDonald

Versatile and adaptable leader with a strong background in fulfillment, roadside assistance, and customer service. Known for effective communication and team training, dedicated to improving processes and delivering exceptional service.

Alýce Leonhardt

Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.

Dianne C. Johnson

Results-driven Contract Specialist enhancing contract efficiency and compliance in healthcare settings. Expertise in contract negotiation and risk assessment, coupled with strong team leadership and stakeholder engagement skills. Focused on optimizing performance and driving operational success through effective contract management strategies.

Christy Taufaasau

Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.