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Hire Top Service Desk Team Lead

Discover verified Service Desk Team Lead professionals ready to help your business grow.

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Customer Service Representative / Receiving LeadCustomer Service RepresentativeCustomer Service Representative
Lowes Home ImprovmentMarble SystemsExpo Design Center
Miami Springs Senior High
Sunrise, FL

Dynamic customer service professional with extensive experience at Lowe's Home Improvement, excelling in problem resolution and customer relations. Proven track record of enhancing client satisfaction and loyalty through effective communication and product knowledge. Recognized for consistently exceeding performance metrics and training new hires to uphold service excellence.

TOP SKILLS

Customer serviceCustomer relationsProblem resolutionProduct knowledgeTechnical support
Customer Service Lead
Optum
Aurora University
Montgomery, IL

Dynamic Customer Service Lead with 25 years at Optum, recognized for implementing process improvements that enhanced workflow efficiency. Skilled in ServiceNow ticket management and proficient in Microsoft Office, I excel in mentoring teams and resolving complex issues, consistently exceeding performance goals and driving customer satisfaction.

TOP SKILLS

Proficient in microsoft word correspondenceProficient in microsoft outlookPowerpoint presentation development skillsServicenow/enterprisenow ticket managementAbility to identify and interpret applicable provider contract information (e.g., in - network vs. out - of - network, contracted rates, shared savings)
Lead Social Service AssistantMedical CourierUber/Lyft Driver (Independent Contractor)
Harper's Ferry Job corpsMMG LogisticsUber/Lyft Driver (Independent Contractor)
Harper Ferry Job CorpsEastern Senior High School
Martinsburg, WV

Transportation and customer service professional with extensive experience managing schedules, coordinating services, and maintaining detailed documentation. Proven track record in delivering timely services and ensuring high customer satisfaction through effective communication and problem-solving in fast-paced environments.

TOP SKILLS

Transportation coordinationLogistics supportRoute planning & navigationSafe vehicle operationRecord keeping & documentation
Team Lead Sales AssociateFloral Specialist/ Produce ClerkOffice Coordinator and SchedulerDesign Room ManagerFloral SpecialistVisual MerchandiserOwner
MOTE gift shop Event NetworkPublixAnne Folsom Smith Interior DesignLux Art SilksKings WholesaleStembenders
Sarasota High School
Bradenton, FL

Brings a strong background in floral design and inventory management, emphasizing creative merchandising and customer service excellence. Proven ability to craft engaging displays that enhance shopping experiences while effectively managing inventory to maximize sales potential.

TOP SKILLS

Floral designSales orientationMerchandising and displaysInventory managementEvent planning
Team Lead – Sr. Receivables ManagementSenior Accounting Officer
Littler Mendelson P.CInsurance Litigation Firm
Saint Mary’s CollegeWestern Governors University
Yacolt, Washington

Detail-oriented and highly ethical accounting professional with over 20 years of experience in achieving organizational objectives through strict adherence to accounting principles, strategic financial analysis, and comprehensive receivables audit procedures. Proven ability to implement standardized operational reporting processes that simplify calculations and enhance accuracy in group comparisons. Recognized as a trusted resource for legal accounting and receivables recovery expertise, relied upon by clients, partners, associates, legal staff, and senior leadership. Motivated by challenges and opportunities for growth, excelling in diverse and fast-paced environments.

TOP SKILLS

Legal collections/billingReconciliationsReport generationProcess improvementProject management
Team LeadStore ManagerPart Sales Assistant ManagerOperatorCart OperatorField Technician
XL PartsFull Service/XL PartsAutoZoneSeaWorld/ Culinary WarehouseToyota Plant (Vutex)Texas Boll Weevil
Uvalde High School
San Antonio, TX

Dynamic distribution and logistics leader with a strong track record at XL Parts, excelling in operational strategy and team leadership. Achieved a 70% reduction in processing costs while enhancing inventory accuracy and productivity. Skilled in financial management and committed to continuous improvement, driving performance excellence in high-volume environments.

TOP SKILLS

Distribution operationsSupply chain managementWarehouse management systemsInventory controlOrder fulfillment
RN Unit Team LeadRN Staff Nurse
JPS HospitalPlaza Medical Center
TCJC
Holdenville

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Some experience with classroom education and community based projects. Have life experiences in rearing grandchildren and serving with school based functions.

TOP SKILLS

Patient care oversightPatient care assessmentCritical thinkingMedical procedure preparationHealthcare personnel supervision
Team LeadVolunteer ChaperoneJanitorOperatorBooth OperatorCashierCashier
Dollar GeneralSpecial OlympicsAlliance Building ServicesCarousel at SupermallDavis Show NorthwestKmartMcDonald's
AUBURN RIVERSIDE HIGH SCHOOL
Loon Lake, WA

Seasoned Team Lead experienced in managing diverse teams to enhance operational efficiency. Achieved significant contributions to process improvements and increased productivity through strategic planning and project management. Focused on fostering productive work environments and supporting professional growth among team members.

TOP SKILLS

Inventory managementEmployee trainingTeam supervisionTeam buildingCustomer service
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