Hire Top Senior Technical Support Analyst

Aimee Dobie

Support Analyst with a strong background in customer relationship management, customer success and technical support. Expertise in resolving complex issues, mentoring support staff, and conducting data analysis to identify trends and enhance product offerings, ensuring high client satisfaction and operational efficiency.

TRISCO WILLIAMS

Benefits and leave administration professional with deep experience supporting health and welfare programs, FMLA, disability, and workers’ compensation. Manages compliance tasks, vendor relationships, audits, and employee inquiries while improving processes and documentation to strengthen accuracy and service.

Nayyirah Wilson

Experienced Analyst with strengths in data analysis, quality data reporting, and project collaboration. Skilled in Microsoft Excel, analytical thinking, and cross-functional coordination, with a record of improving processes and clear stakeholder communication.

Shanita Smiley

Customer service professional with strong multitasking and time management skills. Consistently delivers positive, memorable customer interactions. Supports service goals through efficient issue resolution.

Brittany Ball

Diplomatic customer service professional skilled in defining and analyzing customer requests to resolve issues. Accurate documentation of customer concerns supports consistent follow-up and resolution. Deep product and promotion knowledge enables reliable guidance. Recognized for consistently receiving excellent customer feedback.

KEISHA HILL

Strategic FP&A leader with 10+ years in finance across global manufacturing and corporate sectors. Expertise in forecasting, long-range planning, performance management, and resource allocation, including oversight of a $140M operating budget and $3.5B capital plan. Skilled in translating financial trends into actionable insights for senior stakeholders, driving impactful business decisions.

Tiffany White

Detail-oriented support specialist with strong skills in incident management and customer experience management. Known for resolving technical issues swiftly and enhancing team efficiency through training and documentation.

IVAN FILIPOVIC

Dedicated professional providing technical support in corporate environments. Resolves complex application issues swiftly, minimizing operational disruptions. Experienced in developing training materials and leading sessions to enhance software efficiency and user satisfaction.