Hire Top Senior Technical Support Analyst

Kapree Chambers

Senior Business Analyst with 17 years driving successful business processes for Van Zyverden, Inc. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability. Skilled Electronic Data Interchange Analyst experienced coordinating electronic records, maintaining open communication and reviewing reports. Instrumental in maintaining functioning systems, streamlining processes and realigning procedures to better serve company's needs. Tactful, friendly and communicative with both technical and non-technical people. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Cesar Gac

Bilingual Senior QA/Test Lead with 14+ years of experience in testing software applications using manual and automation approach. Experience in leading/managing small teams. Extensive knowledge of Quality Assurance standards, AGILE methodologies, and strategies with a good understanding of Software Testing Life Cycle Proven skills in completing black, white ,grey box test, regression and integration test . Fully versed in complete SDLC. Tools proficiency: JIRA, Python, DB2, Z/Os , HP Quality Center, HP Quick Test Pro, SoapUI, Confluence.

Raymond Whitney

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Alicia Folger

Analytical and detail-oriented Senior Disability Claims Analyst known for identifying trends and recommending process improvements. Strong background in claims evaluation and medical documentation review, ready to leverage expertise to enhance operational efficiency and client satisfaction.

Dewan Horne

Dynamic IT professional, excelling in SCCM and endpoint management. Proven track record in vulnerability management and team mentoring, achieving a 150% increase in migration efficiency. Adept at automation scripting and incident management, Microsoft 365 administration, driving operational excellence and enhancing system security across diverse environments.

Lisa Key

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and implementing technical solutions. Adept at analyzing system performance to drive optimal user experience.

Carolyn Blackshear

Senior License/Permit Analyst/Customer Service Specialist with extensive data entry experience who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Janet Barbaria

Results-driven Internal Revenue Agent with the Department of Treasury, skilled in financial analysis and tax law interpretation. Successfully revised corporate tax forms and enhanced training programs, fostering compliance and understanding. Proven ability to collaborate effectively and communicate complex tax concepts, ensuring accuracy and adherence to regulations. Inactive Certified Public Accountant (CPA) with a strong problem-solving mindset.