Hire Top Senior Technical Support Analyst

Alexandria Hall

Compassionate, dependable, and customer professional with experience caring for family members with chronic medical conditions and disabilities while building a successful career in customer service and support. Dedicated to helping others maintain their independence, dignity, and quality of life through compassionate care. Known for excellent communication, reliability, attention to safety, and the ability to remain calm under pressure.

Roger Allen

Dynamic IT professional with over 25 years of experience at UPS, including 17 years dedicated to supporting and maintaining enterprise-level computer systems, printers, servers, and proprietary applications essential for logistics operations. Expertise includes advanced troubleshooting, systems integration, and management of external customer account deployments, supported by strong analytical skills and proficiency in mathematical reasoning. A proven track record in leading lifecycle management projects has resulted in the successful deployment of hundreds of computers annually, utilizing complex Excel formulas and Access databases for effective inventory management. Key contributions include the technical setup of new UPS facilities, particularly in specialized healthcare environments for COVID-19 vaccine distribution, demonstrating a commitment to delivering secure and scalable technology solutions under tight deadlines while fostering team success and organizational growth.

Sondra Mullins

Resourceful Lead Environmental Specialist known for high productivity and efficient task completion. Skilled in environmental impact assessment, sustainability strategy development, and regulatory compliance management. Excel in problem-solving, leadership, and communication, ensuring successful project execution and team collaboration.

Nick Kuntz

Offering reliable, tech-savvy approach with passion for learning and development in technical support. Contributes understanding of troubleshooting techniques and software diagnostics, combined with natural ability to pick up new technologies quickly. Ready to use and develop problem-solving and customer service skills in any IT role.

Leann Fishel

Dynamic Senior IT Business Analyst with a proven track record at Cornerstone Building Brands, specializing in system integrations and enhancements. Expert in data analysis and user acceptance testing, coupled with exceptional problem-solving abilities and communication skills. Spearheaded the Paradigm catalog project for Lowe's, enhancing business intelligence and system performance.

Mary Martinelli

Experienced systems and business analyst with over 20 years of experience performing technical troubleshooting, process analysis, project management, and business continuity planning.

Jason Charles

Dynamic and team-oriented IT Project Leader with 6 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.

Ashly Traylor

Detailed professional with writing and marketing experience in both private and public sectors. Communicative and motivated individual well-versed in conducting creative, proactive media outreach and pitch ideas. Recognized as strong team player with background in copywriting and editing.