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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Technical Support Manager
Aures Technologies, Inc. (USA)
DeVry University
Laguna Hills, CA

Hardworking technical support manager with years of experience in technical support, dedicated to customer satisfaction. Motivating leader who effectively manages teams of up to 5. Proactive communication and resourceful approach to problem solving successfully. Organized and dependable, able to manage multiple priorities with a positive attitude.

TOP SKILLS

Customer supportManaging operations and efficiencyStaff trainingCustomer communicationCustomer issue de-escalation
Senior Application Support Specialist IBM/HPE MQSenior Application Support Specialist IEX Platform
AT&TATT
University of Missouri - Rolla
Arnold, MO

Client-facing Application Support Specialist with extensive understanding of root causes for issues and appropriate solutions to problems. Purpose-driven professional with record as strong team player. Astute IBM/HPE MQ Support Specialist with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Visionary professional considered a subject matter expert with different applications. Confident Application Support Specialist with exemplary expertise in providing direction during software programming. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

TOP SKILLS

Production workCollaborative team playerApplication subject expertiseCustomer assistanceMaintenance and troubleshooting
Technical Support SpecialistCustomer Service RepresentativeCustomer Service Representative
ComcastIqorAlorica
ECPI College of Technology
Summerville, SC

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

TOP SKILLS

Proficient user inMicrosoft office including word & excelClear communication skills aimed at effectively understanding customers' problems and inquiriesEffective analytical skills that reassure and appease customersDetail-oriented and efficient while able to multi-task in fast-paced work environment
Senior Service Desk AnalystHelpdesk Analyst/Team Lead
Cincinnati Children's Hospital and Medical CenterSiemens Business Services
Cincinnati State Technical And Community College
Maineville, OH

Results-driven Senior Service Desk Analyst with over 15 years in technical support and incident management. Expertise in utilizing Service Now for effective problem management and reporting. Dedicated to improving operational efficiency and driving team success through mentorship and structured problem-solving methodologies. Detail-oriented Senior Service Desk Analyst with extensive experience in Windows support, Office 365, and incident management. Proficient in Service Now for effective problem resolution and lifecycle management.

TOP SKILLS

Technical support for windows and office 365Ticketing system proficiency in service now, itsm, clarifyRemote technical supportIssue resolutionProblem resolution
LB&I Senior AnalystLB&I Acting Manager/Team LeaderSenior Revenue AgentTax ManagerTax ManagerAdjunct Faculty MemberSenior Tax Associate
Department of Treasury - Internal Revenue ServiceDepartment of Treasury, Internal Revenue ServiceDepartment of Treasury-Internal Revenue ServiceMrs. Fields Famous BrandsGrant ThorntonUniversity of PhoenixKPMG Peat Marwick
University of UtahSalt Lake Community College
Herriman, UT

Dynamic individual with hands-on experience in Internal Revenue Service claims procedures and resolving technical issues and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

TOP SKILLS

Tax data analyticsTax training developmentTax regulatory complianceTax credit utilizationTax compliance expertise
Senior Implementation AnalystSenior Plan Coordination ConsultantPlan Coordination ConsultantQuality Analyst
CVS HealthcareAetna
Goodwin College
Middletown, CT

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.

TOP SKILLS

Strategy implementationSolution implementationSoftware manual writingWorkflow diagramsSoftware and hardware implementation
Senior Coordinator, Sales Support Tender.Specialist, Global Account ManagementSenior Sales Coordinator, GAMInside Sales RepresentativeDocumentation Coordinator
Hapag-LloydHanjin ChileSAAM
Andres Bello University
Dunwoody, GA

Dynamic and decisive professional with excellent planning and problem-solving abilities. Ready to pursue new professional challenges and career advancement with growing company.

TOP SKILLS

Fis 2/3.Contract coordination.Microsoft internet explorer.Learning strategies.Client coordination.
Senior Clinical AnalystSenior Clinical AnalystClinical Analyst
HCL Technologies/AtosPHNS/Anthelio Healthcare/AtosBeaumont Hospitals
The University of Michigan
Clarkston, MI

Accomplished healthcare information technologist offers expertise in Cerner solutions application builds and end-user support. Excels in all levels of project implementation, including data collection, data analysis, design, build, and go-live support. Highly adaptable and easily bends to accommodate sudden changes in project requirements or customer requests. Recognized for building productive relationships with customers and business and technical stakeholders, leveraging a professional manner and solid communication skills. Goes above and beyond to deliver projects on time and in excellent quality.

TOP SKILLS

Team buildingDecision-makingFlexible and adaptableActive listeningExcellent communication
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