Hire Top Senior Technical Support Analyst

Tynatta Shaw

Detail-oriented psychology graduate (2026) with advanced expertise in research methods, measurement tools and defining criteria. Skilled in compliance analysis, stakeholder engagement, and data reporting. Passionate about ethical research, inclusive outreach, and public-sector service. Seeking to apply interdisciplinary strengths to support supplier diversity and fiscal stewardship in local government. Experienced and skilled in commercial and state insurance. Thorough knowledge of member benefits and the claims processing structure. I have a strong background in accounting and bookkeeping. this also includes balancing debits and credits. Experienced in maintaining accurate financial records along with managing business checkbooks. Expert in having hands on experience setting up new businesses within the State of North Carolina , I assured proper registration, all compliance and documentation papers were filed electronically or manually throughout the startup process. Responsible for updating renewing certifications and licenses.

Joyce Ann Holloway

Dynamic Business System Analyst, Curriculum Designer committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.

Irfan Zaki

20+ years of experience in the field of Customer Success, Customer Account Management, Service Delivery, Technical Support Management in various customer facing roles. Building and scaling customer/technical support organizations.

Tonya Hull

Accomplished Project Manager with experience in contract management and negotiation, legal research and analysis, records management, E-Discovery, and legal project management. Strong interpersonal and organizational skills. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value projects with excellent planning competencies.

JASON BIRDEN

Dynamic IT support and team leader with a proven track record of enhancing service delivery and driving exceptional technical performance. Specialized in configuring and optimizing a variety of cybersecurity systems, complemented by strong management capabilities and sharp analytical skills. Recognized for effective communication strategies and adept problem-solving, with over 5 years of experience in performance testing, remediation guidance, and staff training. Background includes resource assessment, team management, ensuring secure environments, and consistently meeting budgetary objectives, alongside service as a former US Navy Aviation Fuels Petty Officer.

Sonya Spears

Twelve years of experience with information technology and retail client services. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Jeff Brigham

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure the Senior Treasury ALM Analyst at AgWest. Ready to help team achieve company goals.

Paul Casey

Qualified Advanced Technical Support Specialist with 45 years of helpdesk and customer service experience. Provides comprehensive System design, develop test & support. Adept at engaging customers by identifying issues and streamlining steps to effectively resolve technical issues.45