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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Senior Technical Project & Program ManagerSenior Technical Project ManagerSenior Project ManagerSenior Technical Project Manager and Program ManagerSenior Project ManagerProject Manager / Business AnalystOwner/PresidentSenior Network Security Project Manager, •Senior Project ManagerProject Manager / Business AnalystInfrastructure Project Manager
New YorkTEKsystems, York, DIITMatlan SilverADPCGI Technologies and SolutionsHuman Resource AdministrationABC Group Day Care IncMcGraw HillNYC Department Of Buildings (Consultant)Bank of America Investment
Keller Graduate School of ManagementGraduate School of ManagementCity University of New York
Arverne, NY

Accomplished Project Manager offering 20 years of experience in the IT industry. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional technical expertise, leadership and talent for driving stellar, on-target results.

TOP SKILLS

Core strengths project managementMicrosoft office suiteRelationship managementTechnology integrationKnowledge sharing
Sr. Technical Business AnalystOperations ManagerQuality Analyst
United Health Group, OptumTech MahindraHyperQuality India Ltd
Indian School of BusinessUniversity of Kalyani
Hyderabad, Telangana

Professional Business Analyst with advanced knowledge of portfolio asset management systems and skill in driving positive outcomes. Exceptional organizational, project management and leadership skills. Adaptable assessor of business health and product success with expertise in optimizing solutions for changing industry landscapes.

TOP SKILLS

Strategic planningPredictive & prescriptive modelingData analysisBusiness analysis & process mappingTechnical writing
Senior Analyst, Business Process ImprovementAnalytics and Reporting Senior AnalystBusiness Information Systems AnalystSoftware Support Analyst/Project Management
Comcast BusinessEffectvComcast Cable CorporationComcast - Amdocs
Colorado Technical UniversityChubb Institute
Folsom, PA

Results-driven analytical professional with over 24 years of experience in data analysis and interpretation. Recognized for delivering actionable insights that drive process improvements aligned with business objectives. Highly collaborative team player, adept at achieving results while adapting to evolving needs. Proficient in statistical analysis, data visualization, and project management, consistently leveraging these skills to enhance organizational performance.

TOP SKILLS

Microsoft officeAnalytical thinkingTime managementTeam collaboration and leadershipProject management
Support Services AnalystPatient Scheduling CoordinatorFront Desk ClerkTriage Appeal RepresentativeUnited Health GroupRegional Office Assistant
City of MemphisMargaret West Comprehensive Breast CenterUnitedHealth GroupClinical CoordinatorFresenius Medical Care
Concorde Career College
Memphis, TN

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

TOP SKILLS

Ms office suiteCernerTraceKronosUltipro
Insurance Support Services / Policy Services Assistant / Business Systems AnalystLawn SpecialistLaborerBook Binder
GUARD InsuranceTruGreen Lawn CareRogers Energy ServicesOffset Paperback Manufacturers
King’s College
Sweet Valley, PA

Business systems professional with strong analytical skills and results-driven mindset. Proven track record in optimizing system processes and enhancing operational efficiency. Adept at working collaboratively within diverse teams and adapting to dynamic environments. Skilled in data analysis, requirements gathering, and project management, ensuring reliable and impactful solutions.

TOP SKILLS

Microsoft office suiteWordExcelOutlookPowerpoint
Senior Support ManagerSupport ManagerSenior Technical Solutions EngineerProduct Engineer
Meltwater Software Private LtdPegasystems IndiaNess Technologies
Christ CollegeMaharani Lakshmi Ammani College For Women
Bengaluru

Accomplished Senior Support Manager leading support operations in the SaaS industry. Skilled in building and mentoring high-performing teams, and managing large-scale customer support functions across APAC and international regions. Proven ability to drive customer satisfaction (CSAT/NPS), manage critical escalations, and optimize support processes through data-driven decision-making and automation initiatives. Strong cross-functional collaborator with Product, Engineering, and Sales to enhance customer experience and retention while ensuring compliance with global standards.

TOP SKILLS

Leadership and managementCustomer success, experience and operational excellenceTools and technologiesData-driven operationsGlobal support operations
Senior Business System AnalystSoftware DeveloperEnterprise Application AdministratorSystem Support SpecialistSystem AdministratorSenior Global Support Executive
Amway Business Services Asia PacificAmway IT ServicesDHL IT Services Asia-PacificHSBC Electronic Data Processing (Malaysia) Sdn Bhd
University Tun Abdul Razak
Selangor, 10

Experienced Business Analyst with over 10 years of experience in Enterprise Applications in IT Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Strong communication and interpersonal skills with ability to explain technical concepts to non-technical audiences.

TOP SKILLS

Business analysisEmployee centralSuccessfactorsCulture ampInformatica data quality
Senior System AnalystUser Support ManagerPC Desktop and Software Support Specialist
BBVA Compass BankBurr & Forman LLP
Jacksonville State University / Jefferson State
Odenville, AL

Highly dedicated and experienced Information Technology Professional thriving in high-pressure environments and excelling at adapting to new situations and challenges. Strong leadership background and exceptional problem-solving skills. Committed to streamlining operations to decrease costs and promote organizational efficiency. Independent decision-making skills and sound judgment consistently contributing to company success.

TOP SKILLS

Disaster recoveryMultitasking abilitiesTeamworkProblem solvingDecision making
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