Hire Top Senior Technical Support Analyst

David J. Edgerton Jr.

Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in application development including QA and Agile methodology with a proven history of delivering high quality solutions with minimal defects. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing, logging, testing and resolving defects. Development and support of Wholesale Banking applications while collaborating with cross-functional application support teams. Ensuring ADA compliance of associated applications.

Brad Rice

Excellent written and verbal communication skills Legal contract, drafting, and redlining Enthusiastic personality Results oriented, with strong leadership and decision-making capabilities. Proven ability to work with minimal supervision Analytical and reporting skills. Ability to communicate clearly and effectively Experience developing training programs and training hundreds of employees Software - Excel - Pivot Tables, V-Lookup, experience with large data sets Microsoft Office- Word, PowerPoint, Visio, Outlook Experienced with complex data analysis and deriving strategic insights to support business decisions. Utilizes advanced analytical tools to optimize processes and enhance productivity. Track record of leveraging data to identify opportunities and drive impactful changes. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Jessica Scott

Senior Audit Analyst with expertise in regulatory compliance and financial crime prevention. Proven ability to lead complex audits, identify risks, and strengthen internal controls. Strong critical thinking and attention to detail contribute to effective audit processes and reporting.

Michael H. Stewart

Enabling Actionable Development to Serve Business Requirements. Experienced with product lifecycle management, from ideation to launch. Utilizes agile practices to streamline development processes and enhance team productivity. Knowledge of market analysis and user-centered design to create impactful and successful products.

Cara Zinkowich

Thorough Senior Analyst with over a 10-year background in Project Management. Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management.

Debra Mickey

Senior business applications analyst with expertise in application troubleshooting, system testing, and technical support. Demonstrated success in diagnosing and resolving complex issues to ensure efficient management of business applications. Proven track record of enhancing application performance and user satisfaction through effective problem-solving skills.

William Koepp

28 Years of experience as an information technology professional. Expertise to manage projects from concept to completion. Wide range of skills; project design, network design/construction, database infusion, implementation and maintenance. Communicates effectively at all levels of the organization. Team player.

Leonard Stallion

Dynamic Technical support professional with extensive experience in diagnosing and resolving technical issues. Proven ability of enhancing user satisfaction through efficient problem-solving and timely support. Proficient in both software and hardware systems, showcasing reliability and adaptability in high-pressure fast-paced environments. Strong collaborator focused on achieving team synergy, objectives, and goals. Known for reliability, effective communication, and proactive approach to resolving issues.