Hire Top Senior Technical Support Analyst

Michelle Frantz

Dynamic Senior Desktop Support Technician with Prime Clinical Systems, adept at enhancing system stability through advanced troubleshooting and effective communication. Proven expertise in Active Directory management and remote desktop support, delivering exceptional customer service and improving user satisfaction. Recognized for creating custom scripts that expedite problem resolution and streamline technical processes. Attentive Desktop Support Technician with over24 years correcting and preventing system malfunctions to mitigate downtime. Excels at rapidly and reliably identifying software weaknesses for remediation through quick and effective means. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Lorraine Renfro

Results-driven Senior Analyst at Frontier Communications with expertise in data analysis and client management. Successfully enhanced operational effectiveness through key performance indicators and mentoring junior analysts. Proven track record in optimizing project management and improving client satisfaction, demonstrating strong attention to detail and effective communication skills.

Cassie Westerman

Experienced professional with over 15 years of customer service expertise and 8 years as a Patient Advocate. Skilled in navigating healthcare systems, resolving insurance and billing issues, and advocating for patient rights. Demonstrated ability to handle confidential patient information, analyze medical documentation, and ensure compliance with healthcare regulations. Strong foundation in customer service and management gained from previous role as an Associate Manager at Big Lots. Seeking to utilize extensive patient advocacy experience and customer service skills, Health Insurance and Data Entry. Proficient in medical terminology, insurance policies, reviewing medical records, inputting data in healthcare systems, and billing procedures.

Jovon Stiger

Ambitious, detail-oriented individual, versed in balancing priorities and meeting deadlines under pressure. Adapts quickly to challenges and changing environments.

Krystle Sonier

Highly motivated Client Service Manager with over 20 years of experience in client service and back-office operations. Proven ability to excel in high-pressure environments, with expertise in portfolio administration, risk management, dispute resolution, and streamlining operating procedures.

Kimberly Boyd

Experienced technical support advisor with 16 years of expertise in IT and customer service. Proficient in diagnosing and resolving complex technical issues, effectively communicating technical solutions to non-technical users, providing comprehensive support, and maintaining thorough documentation of customer interactions. Skilled in utilizing various support platforms and tools to manage and track issues, ensuring timely and efficient resolutions.

Wilberta Bennett

To secure a position as a data entry clerk. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

ANDRES FELIZ

Highly motivated worker and practice manager who thrives in high-pressure environments. Excellent financial reporting, budget forecasting, management and team-building skills. Highly motivated to leverage 14 years of experience and achievements in operations and personal management. Expertise in improving efficiency, resolving problems, and providing exceptional leadership. Personnel management adviser versed in cross-functional leadership, management and team building. Strong supervisory and communication skills.