Hire Top Senior Technical Support Analyst

Andy Stropka

Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Sicoria Mack

Results-driven Customer Success and SaaS support professional with over 4 years of experience in client onboarding, product adoption, and retention for enterprise and SMB accounts. Managed complex implementations, resolved technical issues, and enhanced customer experiences. Collaborated with Product and Engineering to address challenges and optimize workflows, guiding customers from onboarding to long-term success.

Sherrie Duchock

Results-driven Senior EDI Analyst with a proven track record at Kirsch Transportation Services, Inc. Expertise in EDI, data analysis and process improvements, leveraging analytical thinking and SQL skills to enhance operational efficiency. Successfully implemented automation tools, reducing errors and streamlining workflows, while fostering strong team collaboration and leadership.

Ann Kenny

Senior IT Service Delivery and Technical Project Management professional with 15+ years of experience leading enterprise IT operations, VDI, cybersecurity, and client-facing service delivery initiatives across highly regulated industries including financial services, pharmaceuticals, healthcare, and manufacturing. Deep expertise in ITSM (ITIL v3/v4), ServiceNow, Jira, PMO establishment, software delivery governance, and executive-level reporting. Proven ability to manage complex client relationships, global delivery teams, and audit-sensitive environments while translating technical execution into measurable business outcomes.

Natalie Free

Developed skills in fast-paced business environment, including data analysis, stakeholder communication, and strategic planning. Seeking to transition into new role where these skills can be applied and further developed. Committed to leveraging analytical experience and problem-solving abilities to contribute to organizational success.

Meghan A Stevens

Dedicated Information Technology professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Anna Gonzalez

Accomplished Support Services Analyst and Accounting Technician with a proven track record at the County of Merced, enhancing operational efficiency and financial accuracy through analytical thinking and meticulous attention to detail. Skilled in MS Excel and team collaboration, consistently delivering process improvements and comprehensive audit support.

Asya T. Mays

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.