Senior Systems AnalystSenior Payroll RepresentativePayroll/Human Resources Services SpecialistPayroll Analyst
BairdRW BairdSPX Corporation
DeVry University
Milwaukee, WI
Business Analyst position utilizing my Business major with a concentration in Information Systems, experience with various software applications, extensive computer skills, problem-solving skills and attention to detail.
TOP SKILLS
Problem solving for finance erp system, sales commissions system, rpa bots and miscellaneous microsoft office suite issues related to finance systems.Bot development to automate finance tasksUse of microsoft ai tools to automate finance tasksAdaptability in learning new systems
Dave School - The Digital Animation & Visual Effect SchoolWilliam E. Grady High School
Brooklyn, NY
Dynamic, tech-savvy professional with a proven track record in leveraging emerging technologies to drive continuous improvement and operational efficiency. Expertise in identifying opportunities for technological enhancements and implementing innovative solutions that meet organizational needs. Adept at thriving in fast-paced environments, consistently delivering results while fostering a culture of technological advancement. Committed to enhancing user experiences through exceptional desktop support and strategic problem-solving.
TOP SKILLS
Adept at handling concurrent responsibilitiesEffective task managementStrong background in customer supportEffective team engagement
16+ years of professional experience in the software industry, I have been involved in all phases of the software development lifecycle, including requirements gathering, software design, development, support, and testing. My expertise is primarily focused on the pharmaceutical and biotechnology industries, where I have contributed to various stages of the drug lifecycle. Proficient in using pharmaceutical enterprise scientific tools such as Softmax Pro 7.1.2 (Molecular Devices), BIOVIA Pipeline Pilot, Workbench applications, chemical inventory management systems, Empower-Nugenesis 9.3, and ELN Nugenesis 9.1. Hands-on experience with cloud infrastructure, including AWS (Amazon Web Services), Lambda, ELB, Route 53, and Cloud Foundry. A proven leader in overseeing daily IT operations, including the adoption of new technologies, infrastructure management, project execution, operational maintenance, troubleshooting, and providing end-user software, hardware support, and asset management. Skilled in project scoping, team leadership, managing deadlines, prioritizing tasks, architecting technical solutions, and consistently delivering results. Experienced in Agile and Scrum methodologies, with expertise in Service, Jira, and Confluence for software delivery. Led and organized sprint planning, daily stand-ups, reviews, release planning, software demos, and other Scrum-related activities. Worked closely with the Project Manager to plan, control, and monitor projects based on business needs and requirements. Managed requests and incidents from laboratory scientists, providing support for the build and maintenance of lab IT instrumentation. Responsible for the development, support, and maintenance of enterprise scientific tools, scientific authoring tools, chemical inventory management systems, and basic research applications for Merck’s global business users. Deployed React, JAR, WAR, and J2EE applications on Apache Tomcat and Cloud Foundry using Jenkins for automated deployment. Hands-on experience with Linux scripting using Bash for process automation, database scripting, log archiving, and scheduling cron jobs.
TOP SKILLS
Team mentoringSoftware architecture designApi developmentRequirements analysis
Customer Care Technical SupportMember Care RepresentativeTax Prep AssistantLoan Signing AgentElectronic Field SupportCourse InstructorProperty Manager
Stride K12 RandstadTranzactIntuitDivine NotaryWicomico Board of ElectionsNotary Wellness MentorApartments R' Us
Concord University
Crisfield, Maryland
Customer support professional. Skilled at resolving technical issues and improving user experience. Valued team player with focus on collaboration and adaptability. Proficient in troubleshooting, communication, and problem-solving.
TOP SKILLS
Ticketing system proficiencyEmpathy and patienceNetwork troubleshootingRemote support
Medical Center Of AuroraHCAArrow ElectronicsPrime StarPacer Cats
University of Colorado Denver
Denver, CO
Proven expertise in resolving software and hardware issues, demonstrated at The Medical Center of Aurora.
Excelled in managing end user access to applications and other resources. Skilled Technical Analyst with experience in troubleshooting and exceptional customer service.
TOP SKILLS
Troubleshoot and resolve software and hardware issues.Troubleshoot and resolve network issues.Fix phone issues.Resolve apple devices issues.
Accomplished Senior Court Analyst at Unified Court System, adept in analytical thinking and MS Excel, spearheaded process improvements, enhancing team agility by cross-training and boosting efficiency. Demonstrated leadership in staff development and compliance, achieving significant advancements in jury operations and data accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
TOP SKILLS
Analytical thinkingMs excel, ms word, powerpointTeam collaboration and leadershipDocumentation and reporting
Well-qualified technical product support specialist with positive and friendly demeanor. Previous team lead and managerial experience in multiple industries. Effective communication skills, strong attention to detail, with a history of taking on time-sensitive and challenging tasks.
TOP SKILLS
Proficiency in ipv, gcs, and imperial pingProficiency in word, excel, outlook, chrome, microsoft edge, and microsoft teamsProficiency in imperial tiny term, sap portal, global talent excellence and imperial supplies website/applicationTen plus years in automotive and heavy-duty vehicle markets dealing with in person and remote customers.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
TOP SKILLS
Client relationship managementTrend analysisProblem-solvingTeamwork and collaboration
