Proven track record in enhancing customer satisfaction and team performance at Axalta through expert technical troubleshooting and effective staff training. Skilled in incident management and performance optimization, demonstrating a unique blend of technical support proficiency and customer engagement acumen. Achieved significant improvements in support efficiency and customer loyalty.
TOP SKILLS
Technical troubleshootingCustomer supportIncident managementPerformance optimizationTechnical support
Senior Reporting AnalystSenior AnalystIT Technical Support VolunteerComputer Support Staff VolunteerAnalystSenior Executive
DXC.technology LtdEXL Service Pvt. LtdHeart and Stroke FoundationCanadian National Institute for the Blind, CNIBNokia Location and CommerceGenesys International Pvt. Ltd
University of MumbaiGokuldham Junior CollegeGokuldham High School
Bangalore
Focused and analytical professional with 11 plus years of success in financial analysis and reporting. Poised in delivering advanced Power BI reporting to plan, design, execute and evaluate report results. Considered an expert in analyzing business needs using technical skills to provide data and information analysis to achieve continuous improvement. Proficient in advanced DAX formulas and functions to produce data-driven reports. Delivering expertise in writing SQL queries and data analysis.
TOP SKILLS
Power bi, ssrs, ssis, sap business objects,excelT sql, pl/sql,c#, asp .netMs sql server 2018, oracle 9i/ 11 g, ms-accessSsas, power appsAgile and waterfall
An ink formulation expert with an experience of 30 years developing novel inks and fluids for thermal ink jet ink devices. Experience includes materials knowledge, deep knowledge of ink jet printing process, and product development skills.
TOP SKILLS
Thorough knowledge of ink chemistry,Thermal ink jet devices,Substrates andInk jet print mechanisms.Expert at problem solving
Highly proficient Financial Analyst bringing a wealth of experience in analyzing documentation to determine the level of risk involved. Offering excellent time management and interpersonal skills and a desire to work for a leasing and financial company.
Accomplished Project Manager with 25+ years of experience handling small to large scale cross-functional corporate projects with an emphasis on mutual funds and ETF products. Utilizes leadership skills to oversee global initiatives and conversion plans. Multitasker with a proven track record in using practical and astute methods to transform organizations. Analyst with in-depth expertise of asset management partners with varied stakeholders to coordinate workloads and enhance operations. Implements knowledge of regulations and AGILE management methods to create project plans, budgets, risk analyses, and status reports. Strategist proficient in growing internal processes to reach business goals.
Results orientated professional with years of experience in problem solving, customer service and management. Good communication skills with work colleague, vendors and general public.
TOP SKILLS
Liaison with local, state and federal agencies.Computer knowledgeOrganizational and researchCustomer service
Senior Business AnalystSenior Business Analyst – Income ManagerBusiness AnalystBusiness Analyst - Collections Team LeaderProject Officer
Scottish GovernmentRoyal Borough of Kensington & ChelseaEdwellPeabodySt Martin of Tours
Edinburgh Business School, Heriot-Watt UniversityUniversity of LagosChartered Institute of Housing
Dartford
Accomplished professional with extensive expertise in Agile methodologies, including Scrum and Kanban, and Waterfall methodologies. Proficient in requirement lifecycle management, business process modelling (BPMN), and data flow diagramming. Demonstrates strong skills in stakeholder engagement, change analysis, and process improvements. Adept at using tools such as JIRA, Confluence, Microsoft Visio, and SQL databases to drive innovation development and IT systems analysis. Committed to delivering high-value project coordination and enhancing organisational awareness through effective leadership influence and negotiation tactics.
Seasoned professional specialising in business analysis and strategic planning. Known for delivering high-value solutions through data-driven insights and comprehensive business process assessments. Unique skill set includes mastery of business intelligence tools, advanced analytical abilities, and in-depth understanding of market trends to drive growth and optimisation.
Talented analyst experienced in management and organisational reviews over [Number]-year career. Thorough in conducting studies, interviews and observational assessments. Highly knowledgeable about current strategies for organisational success.
Offering strong analytical skills, excellent problem-solving abilities, and collaborative mindset. Knowledgeable about project management, data analysis, and stakeholder engagement. Ready to use and develop critical thinking, data interpretation, and communication skills in [Desired Position] role.
Baker Hughes IncUniversal Weather And AviationNabors IndustriesHalliburtonNASA
Texas Southern University
Houston, United States
Instrumental Product Manager bringing 18 years of experience achieving ambitious goals in multi-industry challenging IT environments. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Passionate about user empathy and focus with an emphasis on Agile development
