Hire Top Senior Technical Support Analyst

Alexander G. Crocker

Seasoned Web Developer and IT Specialist with over 14 years of experience in software development and IT Operations. Excellent reputation for resolving problems, generating customer satisfaction, and driving overall operational improvements. Consistently saved costs while improving overall business processes and client side experience.

Candi Roller

Professional product support specialist with experience in providing technical assistance and resolving complex issues. Strong focus on team collaboration and achieving results. Skilled in troubleshooting, customer service, and software support. Adaptable and reliable, able to meet changing needs and ensure seamless operations.

Christine Pittman

35 Years of direct radiological and hazardous waste project experience

Tania Burningham

Results-oriented Senior SAP Basis Administrator and Technical Lead with over 20 years of experience in SAP Basis administration and technical consulting. A seasoned and reliable expert in the field, known for managing and optimizing complex SAP landscapes. Currently serving as a Senior SAP Basis Administrator and Technical Lead at Nu Skin Enterprises, a global leader in personal care and wellness products. Key achievements include: Successfully led the migration from ECC to S/4 HANA throughout its lifecycle, ensuring a seamless transition and optimal performance. Managed and optimized the SAP landscape, including S/4, CRM, GRC, BW, BODS, PI/PO, and SAP BTP. Implemented a valuable change management process using Rev-Trac, enhancing efficiency and reducing risks in system updates. Spearheaded the migration of the SAP Environment from On-Premise to AWS, leveraging cloud technology for improved scalability and flexibility. Led multiple landscape upgrades, demonstrating strong project management skills and technical expertise. Collaborated effectively with stakeholders, including business users, developers, and vendors, to provide technical support, guidance, and solutions for complex issues and projects. Possessing extensive knowledge of SAP best practices, tools, and methodologies, with a continuous commitment to learning new skills and technologies. Demonstrated passion for delivering quality and value to customers, thriving in dynamic and collaborative environments. Highly effective at problem-solving and decision-making skillset.

Murray Doolan

Flexible Support person with 10+ years of experience helping clients maintain smooth operations. Expertise in Data, IT, VOIP, Management systems and General Office environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dusty Russell

Technical support professional with robust background in troubleshooting, network configuration, and software upgrades. Known for strong analytical skills and effective communication in high-pressure environments. Consistently collaborates with teams to solve complex issues and adapts to dynamic technical requirements. Skilled in system diagnostics, software installation, and providing clear, actionable solutions.

Abdulla Al Shamsi

Professional technical support expert with strong focus on delivering efficient solutions and enhancing user experiences. Adept at identifying and resolving complex technical issues, ensuring operational continuity. Recognized for collaborative teamwork, adaptability, and maintaining high standards in fast-paced environments.

Prasanna K

High impact Oracle Technical Manager with chronicled success in leading multiple Large Core Banking Project’s specially all aspects of database administration including installation, Automation, configuration, upgrades, patching, migration, capacity planning, performance tuning and handling large OEM configurations. Unique roll-up sleeves approach - evaluate patch releases from Oracle, cater patch requests from development, and communicate constraints, issues, and timelines for deployment. Known for leading proactive database monitoring in support of metrics, issue avoidance, and resolution, thus contributes to projects involving enterprise systems enhancements. Possess strong competencies in Oracle database Troubleshooting, Support and Setup, Backup/ Recovery, and related tasks for multiple instances in Oracle Database. Solid understanding of inter-related database, storage, operating system, networking, and other technologies commonly found in the architecture of larger enterprise class environments. “Can do” approach as well as ability to be flexible, level-headed under pressure. Lead by example that spurs people to perform 100 percent.