Hire Top Senior Technical Support Analyst

Shripad Tagalpallewar

Salesforce Technical Support Executive with over two years of experience at 360 Degree Cloud Technologies. Proficient in supporting Salesforce-based applications, gathering client requirements, preparing MOMs and WBS, and managing Salesforce admin-related custom development tasks. Skilled in conducting live calls, product demonstrations, and providing end-to-end client support. Holds Salesforce certifications in Administration, Business Analysis, and AI.

Qiana Harriott

Perceptive Senior Technical Support Specialist with established Management and Marketing skills. Bringing over 15 years of professional experience in help desk and technical support services. Extensive knowledge of using and troubleshooting various computer issues and equipment. Clear communicator successful supervising 10-15 employees and providing individualized training and motivation to each team member.

Jessica Adriana Pacheco Barrera

Experienced IP network engineer with a strong background in operating large-scale, secure routed and switched networks for leading service providers in Latin America and the USA, including Telmex, Claro, Embratel, Axtel, Sprint, AT&T, and Verizon. Previous experience at General Datacomm and Ericsson, excelling in 1st level operations for network functionality and 2nd level roles for preventive maintenance, hardware troubleshooting, and IP issue resolution.

Julie Ziesk

Technical leader with 15+ years of experience leading end-to-end software deployment and release cycles, optimizing software quality assurance processes, and developing high-impact solutions. Implemented Agile and Scrum methodologies to achieve project milestones and meet tight deadlines. Conducted functional/non-functional, regression, and accessibility testing on mobile/web-based applications to reduce defect rates and elevate user experience. Acquired training in Cloud Service APIs and REST APIs, leveraging advanced technologies to enhance system interoperability and streamline business processes. Experienced with project management, ensuring smooth and timely deployments. Utilizes strategic planning and problem-solving to address challenges and streamline processes. Knowledge of team collaboration and stakeholder communication, resulting in consistent project success.

Lourdes Johnson

Results-driven Analyst Relations professional with proven background in senior leadership roles, driving strategic initiatives and fostering organizational growth. Successfully led cross-functional teams to achieve key business objectives, enhancing operational efficiency and stakeholder satisfaction. Demonstrated expertise in project management and strategic planning.

Lisa Ewell

Accomplished Senior Program Analyst with a robust background at the Internal Revenue Service, adept in requirements analysis and process mapping. Excelled in strategic hiring oversight and operational improvements, enhancing productivity and compliance. Skilled in Microsoft Excel and effective team leadership, consistently achieving critical hiring targets and operational excellence. Versatile [Type] Management Analyst with advanced knowledge of financial, business development and operational areas. Steps into new areas with adaptable approach. Practiced project manager and problem-solver with [Number] years of experience in [Industry]. Veteran Program Analyst versed in ongoing program evaluations and eager for new professional challenges. Highly effective at reviewing and validating data, conducting complex reviews, and assessing program operations.

Udaya Kumar Patil

Experienced Sr. Technical Manager with over 16 plus years of experience in. Software Industry Excellent reputation for resolving problems and improving customer satisfaction.

PAUL EMMANUEL UDOH

Perceptive and logical Data Analyst communicates well with both technical professionals and end-users to identify and translate data requirements. Offers 13 years of experience driving data accuracy and integrity. Builds and leads teams of talented professionals to develop valuable process solutions and meet organizational objectives.