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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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ROBY (ROB) SCHAFER

ROBY (ROB) SCHAFER

Senior Program Manager, Support ContractorAirlift Section Chief, Mobility Air Forces BranchChief, Combat Sensors BranchChief, Operational Flight Programs (OFP) BranchVolunteer DeploymentChief, Foreign Military Sales (FMS) BranchChief Developmental Test ManagerBlock 20/30 Program ManagerRisk Manager, Deputy Block 20 and Deputy Test ManagerChief, Contracting Systems BranchWarehouse Workgroup ManagerSenior Systems AnalystProgram ManagerDeputy ChiefF-16 Aircraft Requirements Manager and Acquisition Management InspectorDeputy Program ManagerChief, Program Support BranchField Support Manager
Astrion, LLC. (formerly Oasis Systems, Inc.), AFLCMC/GBM, Business Enterprise Systems, Wright-Patterson AFB, OHAFLMC/WNSM – Simulators Program Office, Wright-Patterson AFB, OHAFLCMC/WAQ - F-15 Program Office, Wright-Patterson AFB, OHMinistry of Defense Advisor (MODA), Resolute Support, CSTC-A EF-1 Procurement Advisor to the Ministry of Interior (MoI), Kabul AfghanistanAFLCMC/WWMD – F-16 Program Office, Wright-Patterson AFB, OHAFLCMC/WIG - Global Hawk Program Office, Wright-Patterson AFB, OH303 AESG - Global Hawk Program Office, Wright-Patterson AFB, OHReadiness Systems Division, Development & Fielding Systems Group, Wright-Patterson AFB, OHFinancial Systems Division, Development & Fielding Systems Group, Wright-Patterson AFB, OHTitan Corporation – Supporting Financial Systems Division, Development & Fielding Systems Group, Wright-Patterson AFB, OHAdTech Systems Research Incorporated, Dayton, OHPropulsion Logistics Management Branch, Propulsion Directorate, Tinker AFB, OKHeadquarters Air Force Materiel Command, Wright-Patterson AFB, OHTraining Systems, Human Systems Program Office, Brooks AFB, TXHuman Resources Laboratory, Brooks AFB, TXF-16 System Program Office, Wright-Patterson AFB, OH
U.S. Air Force AcademySaint Mary’s UniversityDefense Systems Management College
Beavercreek, OH

Dynamic Senior Manager with over 45 years of extensive experience in weapon systems program management, test and evaluation, and information technology. Proven track record of leading high-performing teams to resolve complex challenges and ensure the successful deployment of advanced weapon systems. Expertise in navigating multifaceted projects and driving innovation. Committed to delivering results that enhance operational efficiency and mission success.

TOP SKILLS

Project managementStrategic planningContinuous process refinementTeam leadership and directionCollaborative decision making
Andy Van Laere

Andy Van Laere

Senior Desktop Support TechnicianDesktop Solutions Tech I &II / IS Team InternNetwork AdministratorWeb Development StudentReal Estate BrokerInstructorRecreation Center Assistant Manager
Patriot LLC (Contract With E.P.A)Samaritan Health ServicesPeople Sustaining Kings ValleyLeWagon Programming BootcampReferral RealtyOregon State University
Le WagonLinn-Benton Community CollegeOregon State University
Philomath, OR

Results-oriented and innovative with demonstrated success excelling in dynamic, fast-paced environments and ability to utilize extensive technical knowledge. Proven success developing and implementing elegant software solutions meeting requirements and acceptance criteria. Functional knowledge of Ruby on Rails, as well as project experience in web development and Agile methodology. Skilled at teamwork and team contribution, with strong leadership experience and talent driving teams to deliver timely results. Practiced in stakeholder and client communication, as well as career experience with project planning and cross-functional collaboration.

TOP SKILLS

Masters of business administration (mba)Technical writingPlanning and coordinationSelf-motivatedExcellent communication
Francine Alva

Francine Alva

Senior Finance AnalystAccountant II
Lumen Technologies
Colorado Technical University
Thornton, CO

Results-driven Senior Finance Analyst with Lumen Technologies, skilled in data analysis and professional communication. Achieved a 40% reduction in Capital in Progress through strategic project management. Proficient in Oracle ERP systems, demonstrating critical thinking and a strong work ethic to enhance financial reporting and operational efficiency.

TOP SKILLS

Data analysis and interpretationProfessional communicationCritical thinking and independenceStandard operating procedures (sops)Microsoft office suite
Clinton Carr

Clinton Carr

Technical Customer Support SpecialistField Service EngineerElectronics TechnicianAvionics Technician JourneymanElectronics Technician
Beckman CoulterBeckman Coulter, Inc.United States NavyOhio/Florida Air National GuardUniversal Studios Florida
Naval Nuclear Power Training CommandPymatuning Valley High School
Walla Walla, WA

Detail-oriented and versatile Technical Customer Support Specialist adept at building positive and lasting customer relationships. Skilled in troubleshooting, installations, adjustments and repairs on a variety of electronic, pneumatic, and hydraulic equipment.

TOP SKILLS

Policy enforcementSchematics interpretationOperational planningTicketing system experienceRemote support
Christa Hughes

Christa Hughes

Epic Willow Senior AnalystSkagit Valley College Tennis CoachSpecial Pricing Analyst/Pharmacy Technician BuyerPharmacy BuyerKids' Club Supervisor
Skagit Regional HealthSkagit Valley CollegeSkagit Valley HospitalRockwood ClinicsRiverside Health Club
Skagit Valley College
Mount Vernon, United States

Proven track record in enhancing operational efficiency and patient care quality, leveraging analytical skills and adaptability. Demonstrated exceptional interpersonal communication through effective training and support, fostering a culture of excellence and innovation.

TOP SKILLS

AdaptableCritical thinkerCreative problem solvingAnalytical skillsSuperb customer service
Kara Williams

Kara Williams

Senior Technical Project ManagerSenior Project ManagerManager, Business ConsultantsPrinciple Project Manager, Team Lead
Clario (Division Acquired By Sitero August 2023)ClarioAspect Software
Vanderbilt University
Apex, NC

Instrumental Senior Project Manager bringing 26 years of experience achieving ambitious goals in challenging software and Clinical Trials environments. Diligent, proactive and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding requirements and timelines resulting in the best customer experience.

TOP SKILLS

Pmp certification 2008-presentClient relationsRequirements analysisCross-functional team leadershipProcess improvement
Ernest Whalen

Ernest Whalen

Support Desk AnalystRemote Support AnalystDesktop Support Analyst
Orlando HealthPlumchoiceComputer Generated Solutions
Embry Riddle Aeronautical University (ERAU)
St. Petersburg, FL

Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

TOP SKILLS

Software installationBackup and recoveryNetwork troubleshootingLan and wan technologiesNetwork monitoring
Jamie Lane

Jamie Lane

Senior Analyst, Project ManagementUnderwriting Assistant SupervisorUnderwriting Technical SpecialistHotel Manager
Liberty MutualTrue North Hotels
State University of New YorkJefferson Community College
Upton, MA

Dedicated and focused Project Manager with over 5 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in staff training and development, customer service and process improvements.

TOP SKILLS

Scope implementationKey relationship developmentClient relationship managementStrategic planningTeam collaboration and leadership
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12.9K+Unique Profiles
293+Top Skills

Related Job Titles

it techniciantechnical support representativecustomer support representativecustomer service engineercomputer support specialistservice desk team leadtechnical support engineercustomer service technicianit interncomputer support engineersoftware support specialistit analystcustomer support engineerit field support technicianproduct support specialistembedded software engineer

Top Skills for Senior Technical Support Analyst

Customer Service

Used in 14% of profiles

Project Management

Used in 12% of profiles

Data Analysis

Used in 11% of profiles

Technical Support

Used in 10% of profiles

Time Management

Used in 10% of profiles

Attention To Detail

Used in 10% of profiles

Technical Troubleshooting

Used in 10% of profiles

Problem-Solving

Used in 8% of profiles

Remote Support

Used in 8% of profiles

Problem Solving

Used in 7% of profiles

Top Schools for Senior Technical Support Analyst

University Of Phoenix

Listed in 24% of profiles

Western Governors University

Listed in 19% of profiles

Devry University

Listed in 11% of profiles

Southern New Hampshire University

Listed in 10% of profiles

Strayer University

Listed in 9% of profiles

Arizona State University

Listed in 6% of profiles

Itt Technical Institute

Listed in 6% of profiles

Georgia State University

Listed in 5% of profiles

University Of Maryland Global Campus

Listed in 5% of profiles

University Of Central Florida

Listed in 5% of profiles

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