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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Charles Rivers

Charles Rivers

Technical Support Specialist SolarProduction Technical Support III Engineer I.T.Sr. Technical Support EngineerEngineer, Consumer Account ManagerEngineer, Customer Support-Americas
Tigo EnergyBank of AmericaStamps.com - EndiciaGreenRoad TechnologiesVerint Systems (Witness)
Nielsen Electronic InstituteU.S. Navy - TelecommunicationsPalo Alto Networks
Palo Alto, CA

Dynamic Technical Support Specialist with extensive experience from Tigo Energy to Bank of America demonstrating exceptional problem solving and customer experience management, Excelled in implementing solutions that reduced production costs by 100%, showcasing expertise in technical troubleshooting and fostering high customer satisfaction Proficient in Oracle-SQL-GUI and adept at fostering positive relationships across all levels.

TOP SKILLS

Operating systems: windows 10, 8, xp, vista, 98, 95, nt, ms excel, ms word, project, outlook, sharepoint and visio, apple-mac, remedyApplications: informix, databases (msql, sybase, salesforce, priority 12), , schema, stored procedures, oracle-sql-gui, tcp/ip, x38, ftp, smtp, reflections, ms excel, access, report writer/runner, familiar, , dns, wins, voip, remote desktopHardware: ibm ps/2, clones, token ring, ethernet, fiber optics, synoptics (10baset, rs232 & v.35), wyse 50, britton lee 500 sql and metaphor servers, dsu 56 switches, monofrad frame relay, workstations, routers, hubs, bridge, codex, hayes, microcom, u.s. robotics modems, pbx, citrix, hvd, horizonSoftware: egain, kana response, cti & prospect cti, telecall predictive dialer, agent desktop, realtime, dataserver, cognos, java, vmware, webex, jira, bloomberg, thomson one, acrobat professional, powerpointTechnical troubleshooting
David Marcolin

David Marcolin

Senior AnalystResearch ScientistImaging ScientistImaging and Media Specialist
Cellula Robotics, LtdE-Ink CorporationKaleidoflex Technologies Inc.Kodak Graphic Communications (Formerly Creo Products)
Simon Fraser University
Coquitlam, BC

Experienced Research Scientist with exceptional teamwork, leadership and communication skills. Over 20 years of experience working on projects of all sizes, as well as handling daily operational requests. Exceptional technical understanding to meet project deadlines.

TOP SKILLS

Multidisciplinary system integration and troubleshootingComplex data analysisSmall r&d project managementClient managementExperimental design and execution
Seth Kwitko

Seth Kwitko

Senior Business AnalystTechnical Business AnalystERP Systems AnalystIS System/Technical AnalystApplication SpecialistERP Systems Analyst
Insight Global (contractor For JM&A)Broward HealthGL HomesMeggitt PLCGood Shepherd ServicesKarp Associates, Inc.
Hofstra University
Boca Raton, FL

Dynamic [Job Title] committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.

TOP SKILLS

Power bi, power automateReporting (tableau, crystal reports, ssrs)Erp platforms and manufacturing knowledge (cloudsuite, jd edwards, visual manufacturing, quantum erp)Microsoft sql server, transact-sqlAdvanced ms excel (pivot tables, vlookup)
Colette Clark

Colette Clark

Senior Credit Risk Analyst – Risk AdministrationProject Manager, Rotation, S&RSenior Credit Risk Analyst - Discount WindowCredit Risk Analyst - Payment System RiskAssociate Credit Risk Analyst - PSR
Federal Reserve Bank Of AtlantaFederal Reserve Board
Kennesaw State University
Acworth, GA

Strategic and analytical banking experienced professional with over 19 years of success in financial analysis, risk management, and project management. Adapts quickly to challenges and changing environments. Seeking a position where experience can be used to support core business activities.

TOP SKILLS

Financial statement analysisRisk mitigation strategiesCapital adequacy analysisLoan portfolio reviewLiquidity management
Steven Currie

Steven Currie

Senior Financial Analyst/ERP Implementation SpecialistManager of Financial Planning & AnalysisSenior Financial AnalystLabor Productivity AnalystChief Financial Officer / ControllerSpecial Agent
AltasciencesCare AccessPrisma HealthVarigenceInternal Revenue Service
University of South CarolinaUniversity of South Carolina Upstate
Simpsonville, SC

ACCOMPLISHED ENTERPRISE FINANCE PROFESSIONAL Results-driven corporate leader with a comprehensive background in Finance, ERP Implementation, Continuous Improvement, Project Management, and Human Resources. Holds professional certifications including Certified Six Sigma Black Belt, PMP, and SPHR. Proven expertise in financial planning, analysis, reporting, controls, cost containment, forecasting, and risk management. Highly proficient financial professional with Senior Financial Analyst background. Eager to leverage expertise in profitability increases and process optimization to drive improved sales strategies. Influential Senior Financial Analyst eagerly pursuing a role within a dedicated financial team. Skilled in developing annual budgets and using key performance indicators to evaluate productivity and profitability.

TOP SKILLS

Corporate finance and accountingBusiness intelligence and analyticsFinancial planning and analysisFostering data-driven decisionsDeveloping annual budgets
Samantha Norman

Samantha Norman

Technical Systems AnalystClient Services EngineerSupport Technician IVTechnical Support Coordinator II
Cass Information SystemsRedSail TechnologiesHenry Schein OneVerizon Wireless
Greenville Technical College
Woodruff, SC

A dedicated and seasoned professional with over 15 years of exceptional experience in technical support, customer service, and technical business analysis. Throughout my career, I have consistently demonstrated a passion for delivering top-tier customer experiences while providing expert technical assistance. This extensive background has equipped me with a deep understanding of customer needs and an ability to bridge the gap between technology and business objectives. In my role as a technical business analyst, I've successfully leveraged my technical expertise to facilitate effective communication between stakeholders and IT teams, ensuring the delivery of solutions that align with strategic goals. My commitment to continuous improvement, innovative problem-solving, and my solid track record of driving operational excellence make me a valuable asset in any organization seeking to enhance customer satisfaction and operational efficiency.

TOP SKILLS

Customer satisfactionApplication deploymentSoftware process managementDocument and records managementSql server relational database
Michael Martin

Michael Martin

Senior IQMS ERP Analyst / EDI DeveloperSenior JD Edwards ERP Analyst / EDI DeveloperEDI Developer / AnalystEDI Developer / AnalystEDI Developer
dlhBOWLESPrasco LaboratoriesSchaeffler Group USAKS Bearings
Sinclair Community College
Canton, OH

Dynamic EDI Developer committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.

TOP SKILLS

Edi integrationAnsi x12, edifact, xml, positional and flat fileEdi communication - as2, oftp2, sftp, ftps, etc.Data migrationDatabase programming
Vaneet Bhalla

Vaneet Bhalla

Senior Supply Chain Warranty AnalystAssistant Service ManagerService EngineerTrainee TechnicianService Trainee Engineer
Accenture Services Pvt. Ltd,Navnit MotorsKrishna AutomobilesHindustan Machines Tools-TractorBhakra Beas Management Board
K.C College of EngineeringPunjab School Education Board
Mumbai

I am a B.Tech graduate in Mechanical Engineering (2011) with Distinction from Punjab Technical University. With over 11 years of comprehensive experience in business operations, I have developed strong expertise in customer service and dealer management across the construction equipment, tractor, and passenger car segments. My core competencies include Field Technical Support / Warranty Management / Field Quality Analysis / Vendor Recovery . I bring a dynamic and solution-oriented approach to every challenge, consistently aiming to enhance operational efficiency and customer satisfaction

TOP SKILLS

Problem solving – ability to analyze issues, identify root causes, and implement effective solutions.Decision making – confident and data-informed decision-making under pressure.Attention to detail – ensures accuracy and thoroughness in all tasks.Delegation – assigns tasks effectively based on team strengths and priorities.People management – leads with empathy, clarity, and accountability.
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36.8K+Unique Profiles
293+Top Skills

Related Job Titles

it techniciantechnical support representativecustomer support representativecustomer service engineercomputer support specialistservice desk team leadtechnical support engineercustomer service technicianit interncomputer support engineersoftware support specialistit analystcustomer support engineerit field support technicianproduct support specialistembedded software engineer

Top Skills for Senior Technical Support Analyst

Project Management

Used in 13% of profiles

Data Analysis

Used in 12% of profiles

Customer Service

Used in 12% of profiles

Time Management

Used in 10% of profiles

Technical Support

Used in 10% of profiles

Problem-Solving

Used in 10% of profiles

Technical Troubleshooting

Used in 9% of profiles

Problem Solving

Used in 8% of profiles

Attention To Detail

Used in 8% of profiles

Sql

Used in 8% of profiles

Top Schools for Senior Technical Support Analyst

University Of Phoenix

Listed in 14% of profiles

Anna University

Listed in 13% of profiles

Mumbai University

Listed in 11% of profiles

Western Governors University

Listed in 11% of profiles

Osmania University

Listed in 11% of profiles

Delhi University

Listed in 10% of profiles

University Of Mumbai

Listed in 8% of profiles

Jawaharlal Nehru Technological University

Listed in 7% of profiles

Pune University

Listed in 7% of profiles

Devry University

Listed in 7% of profiles

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