Hire Top Senior Technical Support Analyst

Steven Lombardi

Career Summary Accomplished Engineering professional with over 37 years of experience and the ability to excel and succeed in a wide variety of Engineering situations ranging from small components to complete vehicle systems. I have worked for OEM’s as well as Tier 1 and 2 suppliers, my area of strengths include: Sheet Metal Plastic Trim Audio, Video and Satellite systems Wiring Lighting Mechanisms(Latches) Fascia’s Door modules Front end modules GOP/GOR Underbody Plant launches US and Overseas ITAR Satellites I-deas Training NX Teamcenter Project Management Packaging Manufacturing Quality Mendix Program Management Project Manager Agile Innovative Resident Engineer with proficiency in planning and execution. Led teams from front. Excellent blueprint interpreting and leadership skills. Experienced in preparing tender design, preliminary design and detailed design structural drawings. Creative and enthusiastic Resident Engineer with [Number] years of experience in civil engineering. Mastery of land development planning and electrical construction. Dedicated to expanding knowledge and building on fundamental skills. Honest and hardworking Resident Engineer with history of meeting deadlines and safety regulations. Proficient in interpreting spreadsheets and blueprints. Experienced in administration management and leadership. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

JEANETTE PERDEW

Dedicated technician and manager with extensive experience in manufacturing and technology sectors. Committed to delivering top-tier technical support and operational efficiency. Expertise in managing and resolving complex technical issues, ensuring product quality, and leading teams to meet critical deadlines. Leverages technical knowledge and problem-solving skills to minimize downtime and enhance productivity. In-depth knowledge of embedded systems, network setup, software and hardware diagnostics, and virtual server management. Possesses a diverse skill set that excels in various technical areas. Passionate about continuous improvement and customer satisfaction through effective communication, attention to detail, and proactive approach to technical support and team leadership. Excited about leveraging experience to meet business needs. Qualified Advanced Technical Support Specialist with eight years of helpdesk experience and over thirty years of customer service experience. Adept at engaging customers by identifying issues and streamlining steps to resolve technical problems effectively.

MUNIREDDY KRISHNAREDDY

Experienced Senior Business Analyst with 14+ years of experience in the Insurance domain, specializing in Digital transformation, stakeholder collaboration, co-ordination with cross-functional teams and Project Planning. Proven expertise in delivering end-to-end IT and business change projects, collaborating with Architects and technical teams with a focus on developing Underwriting Platforms, Broker platforms, Documents management, regulatory change management, pricing modelling, integration with RADAR and pricing validation for Insurance products, Data Analysis, System migration and user cantered solutions. Adept at working across Life and General Insurance (P&C, Financial Lines, Multinational, A&H Insurance (Group Personal Accident, Business Travel & Driver Personal Accident Insurance)) and Reinsurance (FAC, Captive and Treaty RI) verticals across multiple Lines of Businesses Leveraged expertise in requirements gathering/Analysis, API/Configuration Data mapping /management /migration, and coordination of UAT to ensure project success.

Claire Tappin

Experienced Senior Business Analyst with a strong track record of driving analysis across strategic transformation initiatives at Ageas. Specialist in requirements engineering, with experience in business architecture including capability modelling and operating model design, and a proven ability to lead end-to-end analysis, influence stakeholders at all levels, and align delivery to business strategy. Recognised for leading cross-functional collaboration, mentoring BA capability, and embedding best practice, I bring a structured, outcome-focused approach that ensures clarity, traceability, and quality across complex change programmes.

ANGELITO BERBER

Experienced telecommunications engineer leader with 23 years of proven success in technical support management. Skilled in leading and supervising teams across diverse regions, fostering effective communication, and implementing strategic problem-solving initiatives. Proficient in facilitating Proof of Concept processes and training technical support engineers across the Asia-Pacific region. Well-versed in wireless technologies, network design, radio frequency and microwave. Technical writer specializing in product documentation and root-cause analysis. Skilled in writing technical training program.

Angela Sillemon

Experienced, dependable, and adaptable payroll manager with strong background in process improvement. Leader in change management and highly skilled in accurate, efficient payroll processing. Recognized expert in managing full payroll cycle for hourly, salaried, 1099, and executive employees. Experience in processing multiple employee identification numbers. Efficient Payroll Administrator knowledgeable about managing payroll for up to 9000 employees each period. Adept at reviewing and correcting records, processing payments and funding accounts. Ready to bring 20+ years of progressive experience to a new permanent role.

VIPEESH VIJAYAN

Experienced professional with a strong background in ERP implementation and support, SAP operations, and Oracle R12. Demonstrates expertise in dealer management systems (DMS), warehouse management systems (WMS), and operational process improvement. Skilled in user acceptance testing (UAT), service operations, inventory management, business process analysis, user training and support, reporting and data analysis. Proficient in MS Excel and MS Office systems, cross-department coordination, automotive system operations, logistics and supply chain operations. Adept at utilising Keyloop DRIVE, advanced WMS systems, Peach tree, and MS Office to enhance business processes.

Muhammad Danish

Detail-oriented Technical Support Engineer with extensive experience in telecommunications and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.