Hire Top Senior Technical Support Analyst

Jasmine Kaur

Results-driven Senior Application Support Engineer with over 5 years of experience in enterprise SaaS and Capital Markets applications. Expertise in L2/L3 production support, SQL troubleshooting, incident management, and root cause analysis. Proficient in SQL Server, Linux/Unix, ServiceNow, Jira, and monitoring tools, contributing to efficient deployments and enhanced customer support.

SHIVANGI SHARMA

Dynamic Senior Analyst with a proven track record at Northern Trust, enhances reconciliation accuracy by 15% through innovative process improvements. Proficient in Alteryx and Power BI, excels in audit assistance and cross-functional collaboration, driving operational efficiency while mentoring junior team members. Committed to maintaining compliance and data integrity in fast-paced environments.

Robert Ramirez

Results-oriented financial analyst skilled in pricing strategy and operational reporting. Adept at leveraging data analytics and visualization tools to enhance decision-making processes. Committed to driving operational efficiencies and revenue growth through strategic partnership and insight generation across diverse teams.

JOSHUA MORRIS

Results-driven Technical Systems Analyst with over 4 years of experience addressing complex operational and technical challenges in enterprise environments. Skilled in software troubleshooting, SQL analysis, and process improvement. Known for resolving critical payroll issues and producing clear technical documentation while fostering effective communication with clients and stakeholders.

Andrew John

Results-driven analyst focused on optimizing pharmacy benefits and driving operational efficiency through data analytics. Successfully developed dashboards and presented insights that directly improved client outcomes, while fostering collaboration among teams to enhance business growth and maintain data integrity across multiple platforms.

Keshav Grover

Dynamic Senior Analyst with KPMG Global Services, specializing in automation solutions and data visualization. Achieved a 25% improvement in reporting efficiency through advanced Power BI dashboards. Proven leader in mentoring teams and optimizing processes, leveraging strong project management and stakeholder collaboration skills to drive impactful results.

Ibrar Alam

Detail-oriented Finance & Accounts professional with 7 years of experience in Record-to-Report (R2R), financial reporting, and balance sheet reconciliation. Delivered accurate month-end closings and managed core accounting processes, ensuring compliance with accounting standards. Supported internal and external audits while driving process accuracy and continuous improvement.

MARIA CRISTINA SORIANO

Proactive remote professional with 6+ years of background across BPO customer support, technical assistance, and online teaching. Tech-savvy, detail-oriented, and experienced in managing independent workflows without constant supervision. Passionate about helping business owners reclaim their time through efficient inbox management, scheduling, and reliable client support Proactive Remote Professional with background in BPO Customer Support, Technical Assistance, and Online Teaching. Managed independent workflows to deliver exceptional client support and maximize efficiency. Focused on helping business owners reclaim time through streamlined inbox management and effective scheduling. Proactive Remote Professional with background in BPO Customer Support, Technical Assistance, and Online Teaching. Managed independent workflows to deliver exceptional client support and maximize efficiency. Focused on helping business owners reclaim time through streamlined inbox management and effective scheduling.