Hire Top Senior Technical Support Analyst

Vatsal Mishra

Detail oriented Data & Operations professional with 8 years of experience across financial services, data management, analytics and business operations. Experienced in data quality, cleansing, validation, reconciliation, reporting, issue remediation, automation and process improvement across multi-source datasets. Proficient in SQL, Python, Power BI, Excel/VBA and Atlassian JIRA, with hands-on exposure to SS&C platforms, SAP Concur, TAMP processes and financial operations. Demonstrated team leadership through training, team coordination and cross-functional initiatives, with a track record of automating recurring processes to improve efficiency.

MARY BESTOIR

Dedicated Customer Service Representative with significant experience in fostering client relationships and enhancing customer satisfaction. Proven ability to collaborate effectively within teams and drive company success through relationship-building and partnership cultivation.

SIMON MURIMI KARIUKI

IT Systems Analyst with 6+ years of experience implementing, integrating, and supporting enterprise applications within banking, financial services, insurance, and other regulated environments. Skilled in Core Banking System integrations, enterprise application support, SQL Server and PostgreSQL database management, API development, business process automation, and digital transformation initiatives. Experienced in delivering end-to-end technology solutions, including requirements analysis, solution design, systems integration, data migration, testing, deployment, user support, and continuous improvement. Proven ability to work closely with business and ICT teams to enhance operational efficiency, strengthen data governance, support regulatory compliance, and ensure the reliability of business-critical systems. Strong background supporting multi-site and multi-country technology deployments across East and Southern Africa, with a reputation for resolving complex technical issues, driving successful implementations, and aligning technology solutions with organizational objectives.

Leila Liggins

Motivated professional experienced in fast-paced environments with a strong work ethic and adaptability. Delivered high-quality results through effective independent work and rapid skill acquisition. Thrived under pressure while consistently achieving high performance standards.

Sachin Saxena

Senior Fraud Analyst experienced in fraud detection, prevention, and mitigation strategies. Developed risk assessment frameworks and enhanced fraud detection strategies through strong analytical abilities and critical thinking. Focused on minimizing financial losses from fraud by identifying patterns and implementing effective policies and continuous process improvements.

Matthew Baker

Detail-oriented Senior Security & Compliance Analyst with extensive experience in corporate governance, risk management, and compliance operations. Spearheaded the enterprise-wide MFA program, achieving a 100% enablement rate through automated compliance tracking. Committed to maintaining rigorous ethical standards and enhancing organizational reputation through proactive compliance measures.

Manoj Verma

Bringing advanced expertise in financial analysis and reporting, leveraging skills in SAP ERP and data reconciliation to drive accurate financial outcomes. Proficient in intercompany accounting and team management, with experience in supporting audits and enhancing compliance. Strong analytical abilities in variance reporting and financial transparency.

Jasmine Kaur

Results-driven Senior Application Support Engineer with over 5 years of experience in enterprise SaaS and Capital Markets applications. Expertise in L2/L3 production support, SQL troubleshooting, incident management, and root cause analysis. Proficient in SQL Server, Linux/Unix, ServiceNow, Jira, and monitoring tools, contributing to efficient deployments and enhanced customer support.