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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Senior Technical ArchitectTechnical LeadProject ManagerTest Lead
TCSApple IncL&T InfotechInfosys Tech. LTD.
SATI
Austin, Usa

Dynamic SAP Technology Manager with over 20 years of experience in software development, excelling in project and vendor management while fostering innovation and collaboration across cross-functional teams to ensure project success. More than 12 years of specialized experience in SAP business processes and tools, adept at navigating challenges and mitigating risks while cultivating strong partnerships with key stakeholders. Proven ability to deliver large-scale, complex projects from inception to completion, consistently meeting deadlines, scope, and budget requirements. Strong track record of enhancing KPIs and directing product development initiatives that align with strategic objectives, coupled with the skill to tailor communication effectively to influence user decisions.

TOP SKILLS

Business consultingChange managementRisk managementVendor/tools analysisProject management
Senior Manager, Software SupportGlobal Major Escalations ManagerPrincipal Technical Account ManagerPrincipal Software Support Engineer
Precisely
UNIVERSITY OF MINNESOTA
New Prague, MN

Accomplished Software Senior Manager with 25+ years at Precisely, Inc., dedicated to enhancing customer success and managing global escalations. Successfully led Technical Account Management initiatives, resulting in 100% Annual Recurring Revenue for critical accounts. Proficient in optimizing resource allocation and mentoring teams to improve customer satisfaction and operational efficiency.

TOP SKILLS

Global escalations managementTechnical account managementCustomer service strategyTeam managementCross-functional leadership
Developer Senior, Business Info Developer, Business Analyst II, Business Analyst I, Project Coordinator, Senior Claims Associate, Risk Management, Fraud and Abuse, Audit/Recovery Specialist, Customer ServiceOffice Manager
AnthemAdvanced Products Sales
Royal High School
Simi Valley, CA

Dedicated, diligent and focused business professional with strong organizational and prioritization abilities. Completes multiple tasks simultaneously and follows through to achieve project goals. Handles tasks with accuracy and efficiency. Excellent communication and time management skills with varied and wide-ranging experience in both the Government Business and Commercial Insurance environments.

TOP SKILLS

ExcelAccessAccess database managementWordSharepoint
Business Support AnalystTechnical Support Specialist
Comerica BankFlagstar Bank
ITT Technical Institute - Indianapolis
Livonia, MI

Desktop Support Technician I am a professional who can manage multiple tasks as well as and work well under pressure. Experienced in installing, troubleshooting and repairing hardware, software and peripherals, plus training of end users. Provides clear and simple explanations and works closely with people to develop solutions to their computer problems

TOP SKILLS

Lotus notes 8.5Office 03/07/2010NovellDell/ibm laptopsActive directory
Senior Administrative Analyst - Budget AnalystSr. Administrative Analyst - Grants and Compliance AnalystSr. Administrative Analyst - Mandated Cost CoordinatorSr. Administrative Analyst - Accounts Payable AnalystProgram Gift Card ManagerFed/State Funding AuditorSr. Administrative Analyst - Budget AnalystManagement Assistant - Information TechnologyJr. Administrative Analyst - Behavioral HealthManagement Assistant
SFUSD Budget ServicesSFUSD EXCEL After School ProgramSFUSD Accounting DepartmentSFUSD Special EducationSan Francisco Public LibrarySan Francisco Department of Public HealthCity Hall Office of the Treasury and Tax Collector
University of Phoenix FlexSan Francisco State UniversityCity College of San FranciscoLowell High School
San Francisco, CA

Senior Administrative Analyst with extensive experience in budget management and compliance at SFUSD. Successfully recovered over $60 million in mandated cost claims through analytical expertise. Proven ability in problem-solving and team collaboration, leading to enhanced process efficiency and accurate financial reporting.

TOP SKILLS

Analytical skillsResearch proficiencyProblem solvingWritten and interpersonal communicationOrganizational abilities
Senior Intelligence AnalystMilitary Intelligence AnalystHuman Resources SpecialistLoss Prevention Investigator
U.S. Army Active DutySears
Cochise College
Albuquerque

With a robust background in intelligence and security, honed at the U.S. Army and Sears, I excel in open-source intelligence and fostering collaborative teamwork. My achievements include enhancing intelligence product quality through advanced analytical methodologies and significantly reducing inventory shrinkage. My expertise spans from information security to developing impactful training programs, demonstrating a strong work ethic and a knack for leading by example. Professional with strong track record in intelligence analysis, bringing advanced analytical skills and strategic thinking to drive impactful decisions. Known for fostering team collaboration and adapting to changing priorities, ensuring reliable and consistent results. Expertise includes data interpretation, threat assessment, and critical problem-solving, paired with keen ability to communicate complex information clearly and effectively. Recognized for integrity, perseverance, and results-driven approach. Intelligence professional with proven track record in high-stakes environments. Adept at transforming complex data into actionable insights, ensuring mission success. Known for fostering team collaboration and adapting to evolving challenges, leveraging analytical and problem-solving skills.

TOP SKILLS

Open source intelligenceCultural awarenessCustomer relationsVideo surveillance proficiencyCollaborative teamwork
Lead Project Support Analyst – Infrastructure SystemsSenior Project Coordinator – Infrastructure SystemsSenior Project Coordinator for the Corporate Technology Support Group – PFS ApplicationSenior Project Coordinator for the Corporate Technology Support Group - Automation Systems TeamProject Coordinator for the Corporate Technology Support Group - Automation Systems TeamDistrict Lead TechnicianSenior Help Desk Technician for District Support CenterSenior Technician for the External Customer Technology Support GroupTechnician for Information Services and Field SupportPart-time Supervisor Hub Training AreaLoad, Sort, UnloadTutor
United Parcel ServiceLaSalle University Computer Lab
LaSalle University
Sicklerville

Dedicated and professional with a proven track record in delivering high-quality project support and driving operational efficiency. Expertise in managing project timelines and facilitating communication between stakeholders. Consistently focused on driving team success and adapting to dynamic project requirements. Proficient in project coordination, issue resolution, and cross-functional collaboration. Well-equipped to contribute to the success of any project.

TOP SKILLS

Windows systems administrationVmware infrastructure managementApc infrastructure managementInfrastructure management skillsProduction maintenance
Senior Procurement AnalystInfrastructure Deployment ManagerSolution Delivery ManagerNetwork Implementation SpecialistClient Access Provisioner
TierPointLumen Technologies (formerly CenturyLink)SAVVIS Communications
Pacific High School
Pacific, MO

Experienced professional with a solid background in telecommunications. Known for high productivity and the ability to complete tasks swiftly. Proficient in network provisioning, cloud infrastructure, and maintaining inventory. Excel in problem solving, teamwork, and adaptability, leveraging these soft skills to meet deadlines and support colleagues effectively.

TOP SKILLS

Vendor relationsNetwork provisioning/circuit designOrder processingMicrosoft excelCloud infrastructure
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