Hire Top Senior Technical Support Analyst

Luis O. Márquez Ortiz

Professional Field Support Specialist with over 20 years solid experience in providing technical assistance and support. Known for strong collaboration skills and results-driven approach. Adaptable and dependable, excels in troubleshooting, network management, and problem resolution. Strong emphasis on teamwork, communication, and delivering high-quality solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Saransh Maheshwari

Senior Product Analyst with 16+ years of experience in translating business needs into actionable insights and product requirements across the full product lifecycle. Skilled in driving data-informed decisions and facilitating stakeholder alignment in industries such as Insurance, Global Tax, Oil & Gas, and Healthcare. Recognized for strong analytical skills, clear communication, and a results-focused approach that supports the delivery of successful, high-value products.

Daroga Parsad

Results-driven technical leader with over 21 years of experience in network operations and program management, specializing in architecting and implementing large-scale networks across 2G, 3G, 4G,5G & ORAN technologies. Proven track record in Integrated Service Delivery Automation, NOC automation solutions, and Tier 3 support has consistently driven global customer success through effective end-to-end complex technical troubleshooting and SOC compliance for RFP/RFQ processes. Expertise in KPI and SLA management has fostered strong customer relationships, championing interests to build lasting trust and loyalty while driving organic growth through advocacy. Committed to leveraging deep knowledge in network and process automation to lead teams that optimize operational efficiency and simplify processes for an exceptional customer experience.

Jerek DeLuna

Driven Sales Individual with expertise in developing effective sales strategies and enhancing customer engagement. Proven ability to analyze market trends, build strong client relationships, and drive team performance to achieve revenue objectives. Supported all products that I've sold. Multitasking and self motivated leader with a lot of different skills over the years.

Mazen Abou Issa

Senior Interior Designer of mostly 16 years of experience. Creative professional with focus on interior design. Specialises in transforming spaces through innovative concepts and practical solutions. Brings keen eye for aesthetics and strong collaboration skills to deliver tailored designs that meet client needs. Experienced Technical Coordinator with knack for streamlining operations and facilitating seamless communication between teams. Successfully led multiple cross-functional projects. Known for fostering collaborative environments that encourage innovation and enhance productivity.

TONIA ABREU

Customer-focused professional with successful 20 year career in the Technical Support sector. Developed strong problem-solving, communication, and analytical skills in high-pressure technical environment. Demonstrated ability to manage and resolve complex technical issues while maintaining excellent customer relations. Seeking to transition into a new Customer Success Management role where these skills can contribute to enhancing the customer experience, team success, and innovative solutions.

Kia Craft

Management/Analytical position within a diverse organization allowing for continued development of the following skill sets: Technical Skills, Personnel Management, Training and Development, Decision Making Capabilities, Problem Solving and Multi-Tasking.

Deborah Hawkins

Experienced recruiter and customer service management professional bringing 6 years in sales and support. Talented people motivator and problem solver.