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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

36925 Results
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ANJU VERMA

ANJU VERMA

Technical Support Services ConsultantTravel ConsultantCustomer Service RepresentativeTeam Member
Hello World Pty. Ltd.Onkar InfoTech Pty LtdEmirates Airlines, IGI Airport, New Delhi, IndiaStracon Back Office Solutions Ltd.
Tours & Fares - Vidya Institute Connaught PlaceDelhi UniversityDelhi Public School AISSCEMahan Computer ServicesUniversal Public School
Seabrook, Vic

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

TOP SKILLS

Strong analytical and problem solving skills.Excellent customer service skills.Strong interpersonal and communication skills.Proficient with data input skills with high accuracy and well experienced in filing, record keeping and electronic correspondence.Able to perform unsupervised as individual or in team.
Lerissa Bufete

Lerissa Bufete

Senior Business Process Analyst PDL MgmtE&I Senior Business AnalystSenior Certified Pharmacy Technician
OptumRx UHC Employer and Individual PlansOptumRx Commercial Formulary OperationsWalgreens
North Valley Occupational CenterNational Board of PharmacyCalifornia State University, Northridge
Los Angeles, CA

Senior project analyst and pharmacy benefit expert with extensive experience in leading drug list implementations and complex pharmacy initiatives. Demonstrated success in guiding cross-functional teams, establishing efficient workflows, and driving process improvements. Recognized for influencing stakeholders, mitigating risks, and achieving high-impact results in dynamic environments.

TOP SKILLS

Project & program managementPharmacy benefit & drug list strategyWorkflow optimizationData analysisRisk mitigation
Chok Soon Chan

Chok Soon Chan

Senior Member of Technical StaffSenior Supplier Quality ManagerCustomer Quality & Reliability Senior EngineerApplications Technology Manager
AMDContinental AutomotiveSamsung Austin SemiconductorSiltronic Corporation
National University of Singapore
Austin, TX

Semiconductor quality leader with proven track record in improving reliability for data center hardware. Achieved a 3x reduction in defects per million parts (DPPM) across key customers and spearheaded new product introduction (NPI) quality initiatives, resulting in multiple excellence awards. Holds certifications as a Project Management Professional (PMP) and VDA 6.3 auditor.

TOP SKILLS

Failure analysisQuality assuranceSupplier auditsContinuous improvementCustomer relationship management
Joel R. Plueger

Joel R. Plueger

Senior Technical Application AnalystTechnical Application AnalystLaboratory Information System (LIS) ManagerMedical Technologist
UnityPoint HealthUnityPoint St. Luke’sSt. Luke’s Regional Medical Center
St. Luke’s CollegeSouthwest Minnesota State University
Hinton, IA

Senior Healthcare IT Analyst with 15+ years of experience supporting laboratory information systems (LIS), clinical applications, and multi-site healthcare environments. Expertise in system implementation, interface management, workflow optimization, and cross-functional project leadership. Proven track record of improving system performance and supporting scalable lab operations.

TOP SKILLS

Laboratory systems: sunquest, powerpath, rals, data innovations instrument manager, sap crystalLis & clinical application supportInterface & integration managementDatabase management & reportingSystem implementation & upgrades
Jo Ann Foss

Jo Ann Foss

Senior Business AnalystBusiness AnalystSoftware Quality Assurance AnalystSupplier ServicesCustomer Service RepresentativeSales AssociateSales Associate
Digi Key ElectronicsSwanson Health Products
Northland Community And Technical College
Thief River Falls

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

TOP SKILLS

Requirements gatheringAgile methodologyUser acceptance testingQuality assuranceTeam collaboration
Nataliia Ivanova

Nataliia Ivanova

Senior Business Analyst/Administrator (Freelance)Customer Relationship Manager/Senior Product OwnerStrategic Performance ManagerEarlier Career – Business Development & Sales
Haelterman GroupBiocartisGSK VaccinesKomatsu, Marubeni
Université Libre De BruxellesState Gorlovsky University
Le Roeulx

Certified Salesforce Administrator and Senior Business Analyst with 15+ years in biotech/life sciences. Expert in CRM strategy, Salesforce implementations (Sales Cloud, Service Cloud, CPQ), process optimization, and integrations (including ERP like Dynamics 365 Business Central). Proven Product Owner in owning product roadmaps, managing Agile backlogs, leading Steering Committees, translating business needs into user stories, coordinating external developers, ensuring data integrity, and driving user adoption/training.

TOP SKILLS

Salesforce: administration, sales cloud, service cloud, cpq, security, advanced configuration (flows, custom objects, fields, validation rules, automations)Product ownership: salesforce product roadmap, enhancement backlog, backlog management & prioritization (agile methodologies), user stories/requirementsIntegrations & automation: erp interface (dynamics 365 business central), third-party apps (zapier, orderbilly, hello customers), customizations & integrationsData & governance: data integrity, data quality best practices, data governance, analytics & kpisAgile & delivery: sprints, jira, devops, uat, release management & processes, ci/cd
Gina Sumpter

Gina Sumpter

Senior Business AnalystClient ManagerSenior Business AnalystBusiness Analyst
Fulton BankMortgage CadenceFarm Credit Bank of Texas
The University of Texas At Austin
Austin, United States

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Leveraged agile methodology to enhance business processes, resulting in significant improvements. Excellent verbal and written communicator with strong background cultivating positive relationships.

TOP SKILLS

User acceptance testingBusiness process mappingBusiness process improvementAgile and waterfall sdlc methodologiesStrategic planning
KRISTINA WEST

KRISTINA WEST

Senior Business AnalystSupplier AR II CorporateSupervisor Supplier ARMarketing Assistant
RNDC
Texas A&M University, Corpus Christi
San Antonio, TX

Senior Business Analyst specializing in requirements analysis, business process modeling, and data analysis. Enhanced business metrics visibility through the development of analytical systems, resulting in improved operational efficiency. Experienced in stakeholder management and technical documentation, driving successful business operations. Proven track record in formulating business improvement strategies and overseeing technology implementation.

TOP SKILLS

Requirements analysisBusiness process modelingData analysisTechnical documentationApplication development
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36.9K+Unique Profiles
293+Top Skills

Related Job Titles

it techniciantechnical support representativecustomer support representativecustomer service engineercomputer support specialistservice desk team leadtechnical support engineercustomer service technicianit interncomputer support engineersoftware support specialistit analystcustomer support engineerit field support technicianproduct support specialistembedded software engineer

Top Skills for Senior Technical Support Analyst

Project Management

Used in 13% of profiles

Data Analysis

Used in 12% of profiles

Customer Service

Used in 12% of profiles

Time Management

Used in 10% of profiles

Technical Support

Used in 10% of profiles

Problem-Solving

Used in 10% of profiles

Technical Troubleshooting

Used in 9% of profiles

Problem Solving

Used in 8% of profiles

Attention To Detail

Used in 8% of profiles

Sql

Used in 8% of profiles

Top Schools for Senior Technical Support Analyst

University Of Phoenix

Listed in 14% of profiles

Anna University

Listed in 13% of profiles

Mumbai University

Listed in 11% of profiles

Western Governors University

Listed in 11% of profiles

Osmania University

Listed in 11% of profiles

Delhi University

Listed in 10% of profiles

University Of Mumbai

Listed in 8% of profiles

Jawaharlal Nehru Technological University

Listed in 7% of profiles

Pune University

Listed in 7% of profiles

Devry University

Listed in 7% of profiles

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