Insightful leader with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of Banking ,ERP and Telecommunication operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
TOP SKILLS
ConsultingVerbal and written communicationOperations managementLeadershipAnalytical skills
DXC TechnologyWipro Technologies LimitedIgate Global Solutions
Madras University
Chennai
Certified Scrum Master with 19 years of industry experience, including 8 years in OpenText Exstream solutions and 9 years in Identity and Access Management (IDAM). Leading Agile teams for the past 2 years, upholding Scrum principles of self-organization, collaboration, iterative progress, and cross-functional teamwork. Committed to the Scrum values of commitment, courage, focus, openness, and respect, fostering an environment grounded in transparency, inspection, and adaptation. Skilled in facilitating sprint ceremonies - sprint planning, daily stand-ups, sprint reviews, and retrospectives - empowering teams to consistently deliver high-quality outcomes aligned with project objectives and driving continuous improvement. Solid technical background and Agile expertise guiding teams through complex projects to deliver impactful, client-centered results on time and within budget.
TOP SKILLS
JiraCertification in agile methodologies, like certified scrum master (csm)Command centre: job definitions, schedulers, and administrationIdentity and access management (idam): architecture and implementation in bfsi, retail, healthcareAutomation scripting: python, perl, shell, bash
Knowledgeable Senior Compliance Analyst skilled in developing and implementing tracking and training programs to promote FINRA, SEC, and governmental compliance. Highly ethical and focused team player with productive, diligent approach. Bringing 16 years of experience in the industry and 8 years specifically in compliance.
Technical Support Analyst - Solution Center OperationsTechnical Support Analyst - Solution Center OperationsEscalation Specialist -Charter Business ServicesHigh Speed Data Specialist Shift Lead – Charter Business
Sher webEarthLink BusinessCharter Communications
ITT Technical Institute
Tonawanda, NY
Diversely Skilled Technical Analyst with 23 years solving problems for employers and customers. Personable and adaptable provider of technical expertise in language comprehensible to everyone from engineers to private users. Adept at offering one-on-one support as well as authoring technical specifications and requirements for publication.
OPERATIONS SALES SUPPORT ANALYSTBROKER LOAN PROCESSORMORTGAGE LOAN PROCESSORMORTGAGE LOAN PROCESSORJUNIOR LOAN PROCESSORSUPERVISOR- EMPLOYMENT & TRAINING DEPT.
Toyota Financial Savings BankPro1 Processing LLCGuaranteed RatePinnacle Lending GroupOnQ FinancialDWSS
Kensington University
Henderson, NV
Hardworking, highly motivated professional eager to lend combined Financial and Real Estate knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.
SR Technical AnalystHelp Desk AnalystHelp Desk Support
Wells Fargo & CompanyEmpire TodayHarris Bank/EDS
Central Arizona College
Maricopa, AZ
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
TOP SKILLS
Hardware and software installationTechnical analysisBest practices and standardsInformation securityClient relations
Internet Technical Support RepresentativeInside Operations ManagerMarketing and Sales ManagerVP of Operations
SpectrumN3, LLCSmartkioskImagexpres.com Inc.
SUNY Brockport
Rochester, NY
Adept at installing network components, adding new lines and configuring components. Sets up, troubleshoots and optimizes peripheral devices. Proficient in updating software and hardware to meet performance demands. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Long-Term Care Ombudsman Program, Hillsborough, Manatee, Pasco, and North Pinellas Counties
University of Central FloridaUniversity of Florida, College of Medicine
Spring Hill, FL
Accomplished Human Services professional experienced in case management, needs assessment, and advocacy for vulnerable populations. Extensive background in evaluating client resources, developing and coordinating action plans, and counseling individuals facing social, emotional, and financial challenges. Skilled in interpreting and applying state and federal regulations, preparing comprehensive reports, and collaborating with community agencies to connect clients with services.
TOP SKILLS
Case managementNeeds assessmentInterviewing skillsCare planningCounseling and advocacy for vulnerable populations
