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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Customer Tech Support Analyst (CTS)Customer Service Phone RepresentativeManager of AdministrationCustomer Service Phone Agent/Sales and Service Rep
Allstate Insurance CoAnthemRoanoke Regional Chamber of CommerceWells Fargo
VIRGINIA WESTERN COMMUNITY COLLEGE
Rocky Mount, VA

Skilled Support Analyst with background in diagnosing and resolving complex technical issues while ensuring high levels of customer satisfaction. Strengths include superb analytical skills, ability to work under pressure, and commitment to improving operational efficiency. Previous role involved streamlining support processes, driving customer satisfaction improvements, and fostering team collaboration.

TOP SKILLS

Technical and analytics skillsLeadershipSalesProblem resolutionRegular peer to peer feedback and coaching conversations
Senior Fraud AnalystQuality Assurance AnalystMortage Servicing SpecialistTransaction Processor
Bank of AmericaAffiliated Computer Services
Sandalwood High School
Jacksonville, FL

Astute Senior Fraud Analyst known for unparalleled productivity and efficiency in task completion. Specialize in data analysis, behavioral pattern recognition, and fraud detection strategies to identify and mitigate fraudulent activities. Excel in critical thinking, problem-solving, and communication, ensuring seamless collaboration with team members to safeguard company assets and customer information.

TOP SKILLS

Banking operationsInvestigation managementAnalytical thinkingClient experience brandingData collection entry
Sr. Technical Customer Support Analyst - OCR/SDRSr. Global HelpDesk Specialist - BreakFixStaffing CoordinatorSoftware Support SpecialistPrinting Technical Support and SME
PairsoftMCKINSEY & COMPANYIBMHEWLETT PACKARD ENTERPRISEHEWLETT PACKARD - HP
Universidad Estatal A Distancia - UNEDLiceo Académico Bocas De Nosara
Alajuela

Technical Support Specialist with 15+ years of experience in multinational companies in leading-edge technology and knowledge of administrative informatics. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

TOP SKILLS

Application supportSupport ticketing systemsIncident managementRemote supportInternal technical communications
Senior technical consultantField technical consultantDesktop EngineerDesktop AdministratorIT Support SpecialistSystem AdministratorDesktop Support TechnicianField security coordinator
SAP ConcurSAPGOODWIN PROCTORABT ASSOCIATESASH INSTITUTE, HARVARD KENNEDY SCHOOLDUBAI HEALTH CARE CITYAMERICAN HIGHER EDUCATIONUNSECOORD- UNITED NATIONS DEVELOPMENT PROGRAM
BAGHDAD UNIVERSITY
Dallas, TX

Personable Technical Consultant with more than 10 years helping individuals and companies better utilize technology to achieve goals. Adept at communicating complex concepts and technical roadmaps to everyone from Chief Technical Officers to Floor Workers. Accomplished at applying statistical analysis to upgrade systems and operations, without dismissing invaluable human input and intuition.

TOP SKILLS

Single sign on implementationIdentity access managementProject managementTesting/qa/rollout/supportConcur migrations & integrations
Senior Support Services SpecialisSenior Data Services ClerkData Clerk IIGeneral Clerk IIData Services Clerk I
Tarrant Appraisal District
Global UniversityColumbia CollegeDiamond Hill Jarvis Highschool
Richland, TX

Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

TOP SKILLS

Attention to detailData collection abilitiesPublic speakingSelf motivationInterpersonal skills
Senior Business Support SpecialistFraud and Risk Analyst
First Citizens BankAmerican Express
North High School
Phoenix, AZ

Personable and dedicated Customer Service Representative with extensive experience in fast paced industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

TOP SKILLS

Trained in excel, wordCritical thinkingVerbal and written communicationMicrosoft officeWorking collaboratively
Senior Technical Account ManagerRealtorFamily Programs/LET Officer/Welcome CenterShowing AgentAdult Services CoordinatorCenter DirectorStore ManagerArea Supervisor
Yardi Systems, Inc.Keller Williams RaleighYMCA of the TriangleHenry Property ManagementThe Arc of Wake CountyKinderCare, IncThe Limited, Inc.Piercing Pagoda, Inc.
Bradford School of Business
Raleigh, NC

Licensed NC Real Estate Broker, Software Support Project Manager, Training expert for features and functionality of software. Extensive customer service, management, and administrative experience. Experience professionally and personally with people with developmental disabilities. Home educator ~ 2001 - 2017. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

TOP SKILLS

Strong management and administrative skillsExcellent attention to detailSuperb written and verbal communication skillsCreative thinking skillsProficient with microsoft office and other programs
Senior Data AnalystSenior Software EngineerSenior Software EngineerTechnology Team LeadSoftware Engineer (SE2)Data AnalystTeaching Assistant / DemonstratorPrivate Tutor
Ocado TechnologyMyrmex Inc.King’s College LondonCity Tutors London
King’s College LondonImperial College LondonNational and Kapodistrian University of Athens
Athens

Senior Data Analyst and Data Science Leader with 10+ years of experience across fulfillment operations, robotics, and large-scale distributed systems: Software Development, Data Analysis, Data Science, Database Management, Robotics PhD in Theoretical Physics involving extensive use of Statistics and various other Mathematical Tools

TOP SKILLS

Programming languages: python, java, c++, scalaData & databases: sql (postgresql, bigquery), apache cassandra, datomicCloud: google cloud platform (gcp), bigquery, awsReporting and data visualization: tableau, google datastudio, looker studioData analytics & ml: regression, decision trees, random forests, clustering, bayesian inference, statistical modelling, hypothesis testing, optimization
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