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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Technical Support RepresentativeSales AssociateConcierge / Seasonal Sales Associate
FoundeverBath & Body WorksZales
Community College of PhiladelphiaNortheast High School
Philadelphia, PA

Technical support professional with proven background in resolving complex technical issues and providing excellent customer service. Known for strong team collaboration and adaptability in dynamic environments. Skilled in troubleshooting and customer relationship management.

TOP SKILLS

Customer service & customer careInbound call handlingAccount resolutionTechnical supportCrm systems (salesforce)
Senior Analyst - Customer AccountsSenior Specialist - Customer AccountsCustomer Service Representative - Task Team Lead
RXO LogisticsXPO Logistics
Northwest Missouri State University
Atlanta

PMP-certified Senior Analyst with 7+ years of experience coordinating cross-functional operational initiatives, customer implementation projects, enterprise account management, and process improvement programs within the logistics industry. Experienced supporting projects throughout the entire project lifecycle, including project initiation, planning, execution, monitoring and controlling, and operational transition. Proven ability to coordinate stakeholders, manage project timelines, mitigate risks, facilitate communication, monitor KPIs, and deliver successful customer implementations across multiple enterprise accounts valued between $500K and $2M annually.

TOP SKILLS

Project coordinationProject status reportingKpi tracking & performance reportingCross-functional collaborationStakeholder management
Technical Support Engineer
Microsoft
Sahyadri College of Engineering And Management
Mangalore

Technical support engineer with 7+ years of experience in analyzing customer feedback and resolving technical issues. Proven track record of enhancing service delivery and user satisfaction through effective training programs and comprehensive documentation. Strong collaboration skills with cross-functional teams to drive solutions and improve processes.

TOP SKILLS

Exchange configurationDocumentation and trackingTechnical documentation and bug trackingClient relationship managementWorkflow optimization
Senior AnalystProcess Associate
Global Connect OPC Pvt LtdImpeck Telecom Pvt Ltd
VELS Institute of Science, Technology & Advanced Studies
Banglore

Senior Analyst with 5 years of expertise in data analysis, financial modeling, and strategic planning. Proven leader in managing high‑performing teams and driving collaboration in fast‑paced environments. Strong critical thinking and problem‑solving skills, delivering actionable insights and measurable business results through advanced analytical tools and a solutions‑focused approach.

TOP SKILLS

Customer support excellence – delivering empathetic, professional service to international clients.Quality assurance & compliance – adhering to company policies, data privacy, and international standards.Performance metrics tracking – monitoring kpis such as call resolution, customer satisfaction, and turnaround time.Workforce management support – assisting in scheduling, workload balancing, and resource optimization.Reporting & analytics – preparing detailed reports to support decision‑making and process improvements.
Senior Analyst - Accounts PayableProcess Associate - Accounts Payable
Northern TrustLKQ India Private Ltd
BNM Institute of TechnologyBNM Degree College
Bengaluru

Adaptable with extensive experience providing first-class results. Meets job demands and deadlines through diligent work ethic, teamwork, and dedication to quality.

TOP SKILLS

CoupaPeoplesoft erp (oracle)Babbage ukMs officeAnalytical problem-solving
Senior Business Analyst/Project Manager, PMOSenior Business Analyst/Product OwnerBusiness Analyst/IT Product OwnerBusiness Analyst/AI Product ManagerBusiness Analyst/Project ManagerBusiness Analyst Intern
Virtusa Consulting Services Pvt LtdIndian Eagle Private LimitedCaptrus IT Pvt LtdTata Consultancy ServicesADP Pvt LtdKFIN Technologies Pvt Ltd
Wesley Degree And PG CollegeLoyola Degree And PG College
Hyderabad

Seasoned Business Analyst with background in converting complex data into actionable insights to drive decision-making processes. Skilled in analyzing trends, crafting detailed reports, and enhancing business operations through technology solutions. Demonstrated ability to work collaboratively across teams to implement improvements, leading to increased efficiency and productivity.

TOP SKILLS

Requirements gathering & elicitationRequirements documentationFunctional specificationsAcceptance criteriaUser acceptance testing (uat)
Technical Support ExecutivePurchase ExecutiveQuality Control LeadElectronic Testing Engineer
Wipro Technologies Pvt. Ltd.SaViThaA SolutionsDigitaux Technologies Pvt. Ltd.Scientific Controls Teckhno Pvt. Ltd
University of Mysore
Mysore

Application engineer with 4.6 years of experience in writing SQL queries and optimizing database performance. Proven ability to deliver value through technical expertise and continuous skill enhancement. Seeking to contribute to an IT organization by leveraging strong analytical and problem-solving skills.

TOP SKILLS

Servicenow administrationData analysis and queryingExcel and sqlApplication configurationSap basics
Senior IT AnalystIT AnalystDental Office Manager
Providence St. VincentProvidence Health & ServicesStar Dental
Washington State UniversityCharter College
Vancouver, Usa

Experienced healthcare IT professional with a strong background in systems analysis, infrastructure support, cybersecurity, and technology optimization. Recognized for identifying innovative solutions that enhance operational efficiency, improve user experience, and support mission-critical healthcare applications. Combines technical expertise with collaborative leadership to drive successful IT initiatives, strengthen data security, and ensure alignment with organizational and patient care goals.

TOP SKILLS

Healthcare it systemsInformation securityCybersecurity protocolsCloud computingNetwork configuration and support
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